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Airline passengers' use of customer service at processing steps in airports 2019

Use of customer service at different processing steps in airports worldwide in 2019, by type

by E. Mazareanu, last edited Jul 3, 2019
Airline passengers' use of customer service at processing steps in airports 2019 This statistic shows the result of a 2019 survey among airline passengers regarding their use of customer service at different processing steps in airports worldwide, by type. The results showed that nearly 64 percent of respondents would rather use a automated machine rather than human interaction when it came to checking in.
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Use of customer service at different processing steps in airports worldwide in 2019, by type

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