Consumers want regulations on the use of AI 2019

Given that many consumers have experienced at least two types of use of artificial intelligence (AI) that resulted in ethical issues, it is to be expected that over three-quarters of consumers agree that there should be new regulations on the use of AI. Capgemini Research Institute explains that this is driven by rising attentiveness to ethical issues in AI, as well as the positive perception of recent data privacy regulations such as the General Data Protection Regulation (GDPR).

Do you think there should be a new law or regulation to regulate the use of AI by organizations?

Percentage of consumers
Agree76%
Maybe/don't know18%
Disagree6%
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Source

Release date

July 2019

Region

Worldwide

Survey time period

April 2018 - June 2019

Number of respondents

4,447 respondents

Age group

18 years and older

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Statistics on "AI use in marketing"

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