Trust in social media companies to ensure factual content in crises 2019, by country

In April 2019, the Sri Lankan government cut off social media access in the wake of a fatal terrorist attack. According to an Ipsos survey conducted a month later, 49 percent of the respondents stated that they did not trust social media companies to ensure the factuality of information shared on their platforms in times of crisis. Especially internet users in Great Britain were wary of the accuracy of content on social media during an emergency - only 28 percent of respondents stated that they trusted the social media info to be factual in a critical situation.

Internet users who trust social media companies to ensure factuality of shared content during times of crisis as of June 2019, by country

Share of respondents who strongly/somewhat agree
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Source

Release date

August 2019

Region

Worldwide

Survey time period

May 24 to June 7, 2019

Number of respondents

19,823 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Where results do not sum to 100, this may be due to computer rounding, multiple responses or the exclusion of don't knows or not stated responses. Original question: "For each of the following please indicate if you strongly agree, somewhat agree, somewhat disagree, or strongly disagree: I trust the social media companies to ensure that the content that is shared on their platforms during times of crisis is factual."

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Statistics on "Social media usage worldwide"

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