The customer satisfaction of banking industry in Sweden decreased from 2014 down to the lowest point in 2017, when the customer satisfaction index was 62.7. The following years, the customer satisfaction increased again, and reached an index of 66.2 in 2019.
Customer satisfaction of banking industry in Sweden from 2009 to 2020
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Other statistics that may interest you Banks in Sweden
Overview
7
- Premium Statistic Largest banks in Sweden 2022, by assets
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- Premium Statistic Customer satisfaction of banking industry in Sweden 2009-2020
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Online banking
5
- Premium Statistic Online banking penetration in Sweden 2005-2019
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Handelsbanken financial figures
6
- Premium Statistic Revenue of Handelsbanken 2009-2022
- Premium Statistic Net profit of Handelsbanken 2009-2022
- Basic Statistic Total assets of Handelsbanken 2009-2022
- Premium Statistic Cost/income ratio of Handelsbanken 2009-2022
- Premium Statistic CET1 ratio of Handelsbanken 2015-2022
- Premium Statistic Number of employees of Handelsbanken 2009-2022
SEB financial figures
6
- Premium Statistic Operating income of SEB 2009-2021
- Premium Statistic Net profit of SEB 2009-2021
- Premium Statistic Total assets of SEB 2009-2021
- Premium Statistic Cost/ income ratio of SEB 2009-2021
- Premium Statistic CET1 capital ratio of SEB 2013-2021
- Premium Statistic Average number of employees of SEB 2009-2021
Swedbank financial figures
6
- Premium Statistic Revenue of Swedbank AB 2009-2022
- Premium Statistic Net profit/loss of Swedbank AB 2009-2022
- Premium Statistic Total assets of Swedbank AB 2009-2022
- Premium Statistic Cost/income ratio of Swedbank AB 2009-2022
- Premium Statistic CET1 capital ratio of Swedbank AB 2011-2022
- Premium Statistic Number of full-time employees of Swedbank AB 2009-2022
Further related statistics
17
- Customer satisfaction of passenger transport companies in Sweden 2017
- Customer satisfaction for Systembolaget in Sweden 2008-2022
- Customer satisfaction of Norwegian Air Shuttle and SAS passengers 2003-2017
- Customer Experience Index in Poland 2023, by books, music and multimedia
- Customer Experience Index in books and multimedia sector Poland 2023, by channel
- Average interest rate on checking account in the U.S. 1998-2014
- Interest rates on retail bank deposits in Europe 2014, by country
- Banking channels used at least weekly in Japan 2016
- Banking channels used at least weekly in India 2016
- Banking channels used at least weekly in the U.S. 2016
- Ways of accessing banking services in the U.S. 2012-2015
- Forecast of bank spending on new technologies 2015-2017, by region
- Book value per share of Standard Bank Group Ltd. 2016-2018
- Total assets of Ping An Bank in China 2015-2022
- Trust levels in bankers in Great Britain as of January 2015
- Import value of LCD or LED indicator panels in the UK 2016-2022
- Number of employees in building and construction in the Nordics 2016-2018
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Statistics
- Customer satisfaction of passenger transport companies in Sweden 2017
- Customer satisfaction for Systembolaget in Sweden 2008-2022
- Customer satisfaction of Norwegian Air Shuttle and SAS passengers 2003-2017
- Customer Experience Index in Poland 2023, by books, music and multimedia
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- Average interest rate on checking account in the U.S. 1998-2014
- Interest rates on retail bank deposits in Europe 2014, by country
- Banking channels used at least weekly in Japan 2016
- Banking channels used at least weekly in India 2016
- Banking channels used at least weekly in the U.S. 2016
- Ways of accessing banking services in the U.S. 2012-2015
- Forecast of bank spending on new technologies 2015-2017, by region
- Book value per share of Standard Bank Group Ltd. 2016-2018
- Total assets of Ping An Bank in China 2015-2022
- Trust levels in bankers in Great Britain as of January 2015
- Import value of LCD or LED indicator panels in the UK 2016-2022
- Number of employees in building and construction in the Nordics 2016-2018
SKI. (September 28, 2020). Customer satisfaction of banking industry in Sweden from 2009 to 2020 [Graph]. In Statista. Retrieved March 28, 2024, from https://www.statista.com/statistics/1055441/customer-satisfaction-of-banking-industry-in-sweden/
SKI. "Customer satisfaction of banking industry in Sweden from 2009 to 2020 ." Chart. September 28, 2020. Statista. Accessed March 28, 2024. https://www.statista.com/statistics/1055441/customer-satisfaction-of-banking-industry-in-sweden/
SKI. (2020). Customer satisfaction of banking industry in Sweden from 2009 to 2020 . Statista. Statista Inc.. Accessed: March 28, 2024. https://www.statista.com/statistics/1055441/customer-satisfaction-of-banking-industry-in-sweden/
SKI. "Customer Satisfaction of Banking Industry in Sweden from 2009 to 2020 ." Statista, Statista Inc., 28 Sep 2020, https://www.statista.com/statistics/1055441/customer-satisfaction-of-banking-industry-in-sweden/
SKI, Customer satisfaction of banking industry in Sweden from 2009 to 2020 Statista, https://www.statista.com/statistics/1055441/customer-satisfaction-of-banking-industry-in-sweden/ (last visited March 28, 2024)
Customer satisfaction of banking industry in Sweden from 2009 to 2020 [Graph], SKI, September 28, 2020. [Online]. Available: https://www.statista.com/statistics/1055441/customer-satisfaction-of-banking-industry-in-sweden/