Products returns after Christmas online shopping compared to the rest of the year in Sweden in 2019
Products returns after Christmas online shopping in Sweden 2019
In 2019, roughly one fourth of all e-commerce retailers who participated in a survey reported that there were more returns after the Christmas shopping season. The majority (57 percent) stated that there was no change in the purchased products return rate.
Products returns after Christmas online shopping compared to the rest of the year in Sweden in 2019
Share of respondents
More returns24%
Unchanged57%
Fewer returns4%
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Sources

Release date

November 2019

Region

Sweden

Survey time period

October 2019

Number of respondents

227 respondents

Age group

18-79 years old

Special properties

E-commerce retailers

Method of interview

Online panel

Products returns after Christmas online shopping in Sweden 2019
In 2019, roughly one fourth of all e-commerce retailers who participated in a survey reported that there were more returns after the Christmas shopping season. The majority (57 percent) stated that there was no change in the purchased products return rate.
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