This statistic presents the expectations of French people aged 20 to 35 (Generation Y) in terms of customer experience offered by banks in 2017. For almost 80 percent of those questioned, banks should absolutely give the possibility of subscribing or to cancel accounts and banking products to improve their customer experience.
What do you think banks should absolutely simplify to improve customer experience? *
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OpinionWay, & DOCAPOST. (June 13, 2017). What do you think banks should absolutely simplify to improve customer experience? * [Graph]. In Statista. Retrieved April 27, 2024, from https://www.statista.com/statistics/1107391/expectations-generation-y-banking-france/
OpinionWay, und DOCAPOST. "What do you think banks should absolutely simplify to improve customer experience? *." Chart. June 13, 2017. Statista. Accessed April 27, 2024. https://www.statista.com/statistics/1107391/expectations-generation-y-banking-france/
OpinionWay, DOCAPOST. (2017). What do you think banks should absolutely simplify to improve customer experience? *. Statista. Statista Inc.. Accessed: April 27, 2024. https://www.statista.com/statistics/1107391/expectations-generation-y-banking-france/
OpinionWay, and DOCAPOST. "What Do You Think Banks Should Absolutely Simplify to Improve Customer Experience? *." Statista, Statista Inc., 13 Jun 2017, https://www.statista.com/statistics/1107391/expectations-generation-y-banking-france/
OpinionWay & DOCAPOST, What do you think banks should absolutely simplify to improve customer experience? * Statista, https://www.statista.com/statistics/1107391/expectations-generation-y-banking-france/ (last visited April 27, 2024)
What do you think banks should absolutely simplify to improve customer experience? * [Graph], OpinionWay, & DOCAPOST, June 13, 2017. [Online]. Available: https://www.statista.com/statistics/1107391/expectations-generation-y-banking-france/