As the survey results revealed, the loyalty rate was the highest for debit cards and term deposits among other financial services in Russia as of October 2020. For the target loans, on the other hand, the probability of not promoting or switching to another service was the highest.
Loyalty rate (Net Promoter Score) of banks in Russia as of October 2020, by type of service* (in points)
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NAFI Research Centre. (November 26, 2020). Loyalty rate (Net Promoter Score) of banks in Russia as of October 2020, by type of service* (in points) [Graph]. In Statista. Retrieved May 02, 2024, from https://www.statista.com/statistics/1192202/bank-loyalty-rate-by-service-in-russia/
NAFI Research Centre. "Loyalty rate (Net Promoter Score) of banks in Russia as of October 2020, by type of service* (in points)." Chart. November 26, 2020. Statista. Accessed May 02, 2024. https://www.statista.com/statistics/1192202/bank-loyalty-rate-by-service-in-russia/
NAFI Research Centre. (2020). Loyalty rate (Net Promoter Score) of banks in Russia as of October 2020, by type of service* (in points). Statista. Statista Inc.. Accessed: May 02, 2024. https://www.statista.com/statistics/1192202/bank-loyalty-rate-by-service-in-russia/
NAFI Research Centre. "Loyalty Rate (Net Promoter Score) of Banks in Russia as of October 2020, by Type of Service* (in Points)." Statista, Statista Inc., 26 Nov 2020, https://www.statista.com/statistics/1192202/bank-loyalty-rate-by-service-in-russia/
NAFI Research Centre, Loyalty rate (Net Promoter Score) of banks in Russia as of October 2020, by type of service* (in points) Statista, https://www.statista.com/statistics/1192202/bank-loyalty-rate-by-service-in-russia/ (last visited May 02, 2024)
Loyalty rate (Net Promoter Score) of banks in Russia as of October 2020, by type of service* (in points) [Graph], NAFI Research Centre, November 26, 2020. [Online]. Available: https://www.statista.com/statistics/1192202/bank-loyalty-rate-by-service-in-russia/