Rakuten Insight on online travel agencies (OTAs) in Singapore conducted in June 2023, 26 percent of the respondents who did not use OTAs stated that they preferred to use the services of traditional (offline) travel agencies instead, or found a better price on the official website of the service provider. By comparison, 17 percent of the respondents stated that they do not trust online travel agencies to give a fair price or the cheapest price, as a reason for not using OTAs.
According to a survey by Reasons for not using online travel agencies (OTAs) for purchasing tickets or services in Singapore as of June 2023
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Rakuten Insight. (August 2, 2023). Reasons for not using online travel agencies (OTAs) for purchasing tickets or services in Singapore as of June 2023 [Graph]. In Statista. Retrieved May 13, 2024, from https://www.statista.com/statistics/1201045/singapore-reasons-to-not-use-online-travel-agencies/
Rakuten Insight. "Reasons for not using online travel agencies (OTAs) for purchasing tickets or services in Singapore as of June 2023." Chart. August 2, 2023. Statista. Accessed May 13, 2024. https://www.statista.com/statistics/1201045/singapore-reasons-to-not-use-online-travel-agencies/
Rakuten Insight. (2023). Reasons for not using online travel agencies (OTAs) for purchasing tickets or services in Singapore as of June 2023. Statista. Statista Inc.. Accessed: May 13, 2024. https://www.statista.com/statistics/1201045/singapore-reasons-to-not-use-online-travel-agencies/
Rakuten Insight. "Reasons for Not Using Online Travel Agencies (Otas) for Purchasing Tickets or Services in Singapore as of June 2023." Statista, Statista Inc., 2 Aug 2023, https://www.statista.com/statistics/1201045/singapore-reasons-to-not-use-online-travel-agencies/
Rakuten Insight, Reasons for not using online travel agencies (OTAs) for purchasing tickets or services in Singapore as of June 2023 Statista, https://www.statista.com/statistics/1201045/singapore-reasons-to-not-use-online-travel-agencies/ (last visited May 13, 2024)
Reasons for not using online travel agencies (OTAs) for purchasing tickets or services in Singapore as of June 2023 [Graph], Rakuten Insight, August 2, 2023. [Online]. Available: https://www.statista.com/statistics/1201045/singapore-reasons-to-not-use-online-travel-agencies/