Annual adoption of cash by consumers, online or offline, in Hong Kong 2021-2023
The share of cash transactions at POS (Point-of-Sale) in Hong Kong declined by four percentage points between 2021 and 2023. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2021, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 78 percent, which declined to 74 percent in 2023. On the other hand, during the same period, cash paid in advance and cash on delivery for online payments rose by eight and two percentage points, respectively.