Percentage of passengers not boarded by the largest U.S. air carriers 1990-2018

This statistic represents the percentage of passengers denied boarding by the largest U.S. air carriers from 1990 to 2018. In 2018, 0.05 percent of passengers were denied boarding by the largest U.S. air carriers.

Percentage of passengers denied boarding* by the largest U.S. air carriers** from 1990 to 2018

Percentage of passengers denied boarding
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Sources

Release date

March 2019

Region

United States

Survey time period

1990 to 2018

Supplementary notes

* Passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights. The enplanements figures that are used to calculate the percentage do not include inbound international service, since the rule does not apply to these flights.
** Data include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least 1 percent of the total domestic scheduled service passenger revenues and operate aircraft with a passenger capacity of 30 or more seats.
Data through 2017 is taken from previous editions.

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Statistics on "Airline passenger experience in the U.S."

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