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Number of eBay's total active buyers from 1st quarter 2010 to 3rd quarter 2019
(in millions)
ebay: total active buyers worldwide 2010-2019
In the third quarter of 2019, eBay reached 183 million active buyers worldwide, representing a four percent growth compared to the prior year quarter.

eBay customers– additional information

During December 2018, the most popular retail sites in the United States were measured by number of unique monthly visitors. The resulting ranking revealed that Amazon Sites were the most popular with 206 million users per month during the quarter. eBay, however, was Amazon’s second nearest rival with an estimated 109.4 million unique monthly visitors. eBay’s number of visitors made it more popular than other online retailers including Etsy.com and Apple.com sites. eBay is also listed as one of the most popular mobile shopping apps in the United States with a 35.6 percent audience reach as of March 2019.
eBay, which launched in 1995, offers a range of goods and services to both sellers and buyers who can select between an online auction service or a buy now option. From 2000 to 2018, the American Customer Service Index has recorded the level of customer satisfaction with eBay. ASCI scores are calculated on a 100-point scale and during the stated time period, eBay’s ASCI score has remained consistently high. During that time, eBay’s lowest customer satisfaction score was in 2015 with 75 index points. On the other hand, 2004 saw eBay achieve its highest score with 84 index points.
Number of eBay's total active buyers from 1st quarter 2010 to 3rd quarter 2019
(in millions)
Active user accounts in millions
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Source

Release date

October 2019

Region

Worldwide

Survey time period

Q1 2010 to Q3 2019

Special properties

TTM active buyers

Supplementary notes

*Values from Q2 2016 onwards have been adjusted and related growth rates recalculated to exclude the impact of the sale of eBay's India business.

ebay: total active buyers worldwide 2010-2019
In the third quarter of 2019, eBay reached 183 million active buyers worldwide, representing a four percent growth compared to the prior year quarter.

eBay customers– additional information

During December 2018, the most popular retail sites in the United States were measured by number of unique monthly visitors. The resulting ranking revealed that Amazon Sites were the most popular with 206 million users per month during the quarter. eBay, however, was Amazon’s second nearest rival with an estimated 109.4 million unique monthly visitors. eBay’s number of visitors made it more popular than other online retailers including Etsy.com and Apple.com sites. eBay is also listed as one of the most popular mobile shopping apps in the United States with a 35.6 percent audience reach as of March 2019.
eBay, which launched in 1995, offers a range of goods and services to both sellers and buyers who can select between an online auction service or a buy now option. From 2000 to 2018, the American Customer Service Index has recorded the level of customer satisfaction with eBay. ASCI scores are calculated on a 100-point scale and during the stated time period, eBay’s ASCI score has remained consistently high. During that time, eBay’s lowest customer satisfaction score was in 2015 with 75 index points. On the other hand, 2004 saw eBay achieve its highest score with 84 index points.
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