U.S. institutional data protection trust 2016

This statistic presents the share of adults and tech users in the United States who are confident in the ability of selected institutions to protect their data as of May 2016. During the survey period, social media sites elicited the least amount of confidence from users regarding the ability to keep their data secure.

Share of adults tech users in the United States who are confident in the ability of selected institutions to protect their data as of May 2016

Characteristic	Not at all confident	Not too confident	Somewhat confident	Very confident
Their cellphone manufacturers	13%	13%	43%	27%
Their credit card companies	15%	15%	42%	27%
Their cellphone service providers	15%	15%	47%	21%
Their e-mail providers	13%	17%	46%	20%
Companies/retailers they do business with	15%	21%	46%	14%
The federal government	28%	21%	37%	12%
Social media sites they use	24%	27%	38%	9%

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Release date

January 2017

More information

Region

United States

Survey time period

March 30 to May 3, 2016

Number of respondents

1,040 respondents

Age group

18 years and older

Special properties

Internet users and smartphone owners

Method of interview

Telephone interview

Supplementary notes

Data on cellphone manufacturers and service providers based on cellphone owners; data on email providers based on internet users; data on social media sites based on social media users. Data for credit card companies recalculated to exclude “does not apply” responses. Otherwise, refusals and “does not apply” responses not included in this chart.

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