UK Survey 2013: Quality of Internet provider helpline services

Does your Internet provider give helpful service in case of a problem?

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Source

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Release date

August 2013

Region

United Kingdom

Survey time period

February 23, 2013 to March 10, 2013

Number of respondents

1,308 respondents

Age group

15 years

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

During the survey, this question was posed as follows: " Please tell me whether you agree or disagree with each of the following. In case of problems, your Internet provider gives you a helpful answer "

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