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Trust in organisations storing and using personal information in the UK 2017-2019
Trust in organisations storing and using personal information in the UK 2017-2019
How much trust and confidence do you have in companies and organisations storing and using your personal information?
by S. O'Dea,
last edited
Nov 7, 2019
This survey illustrates public opinion regarding how personal information is handled by organisations in the United Kingdom (UK) from 2017 to 2019. Overall, the share of those with a high level of trust and confidence has increased, reaching 32 percent in 2019.
How much trust and confidence do you have in companies and organisations storing and using your personal information?
Loading statistic...
| NET: Low trust and confidence | 1 - none at all | 2 | 3 | 4 | 5 - A great deal | NET: High trust and confidence | |
|---|---|---|---|---|---|---|---|
| 2019 | 38% | 10% | 28% | 30% | 27% | 6% | 32% |
| 2018 | 36% | 9% | 28% | 30% | 28% | 6% | 34% |
| 2017 | 38% | 14% | 24% | 41% | 17% | 4% | 21% |
| NET: Low trust and confidence | 1 - none at all | 2 | 3 | 4 | 5 - A great deal | NET: High trust and confidence | |
|---|---|---|---|---|---|---|---|
| 2019 | 38% | 10% | 28% | 30% | 27% | 6% | 32% |
| 2018 | 36% | 9% | 28% | 30% | 28% | 6% | 34% |
| 2017 | 38% | 14% | 24% | 41% | 17% | 4% | 21% |
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Description
Source
More information
by S. O'Dea,
last edited
Nov 7, 2019
This survey illustrates public opinion regarding how personal information is handled by organisations in the United Kingdom (UK) from 2017 to 2019. Overall, the share of those with a high level of trust and confidence has increased, reaching 32 percent in 2019.
- Show sources information
- Show publisher information
- Release date
- September 2019
- Region
- United Kingdom
- Survey time period
- 3 June 2019 to17 June 2019
- Number of respondents
- 2,259 respondents
- Age group
- 18 years and older
- Method of interview
- Online survey
- Supplementary notes
-
2017: n = 2,049
2018: n = 2,131
2019: n = 2,259
Source
- Show sources information
- Show publisher information
- Release date
- September 2019
More information
- Region
- United Kingdom
- Survey time period
- 3 June 2019 to17 June 2019
- Number of respondents
- 2,259 respondents
- Age group
- 18 years and older
- Method of interview
- Online survey
- Supplementary notes
-
2017: n = 2,049
2018: n = 2,131
2019: n = 2,259
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Trust in various organisations to hold personal data in the UK 2017, by age
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Attitudes to online privacy in the United Kingdom (UK) as of October 2013
Mobile Internet & Apps
Awareness that mobile apps access personal information in the UK 2013
Mobile Internet & Apps
Level of concern about how mobile apps use personal information in the UK in 2013
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Online privacy in the United Kingdom (UK)
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Statistics on "Online privacy in the United Kingdom (UK)"
- Privacy concerns
The most important statistics
- Level of concern about online privacy in the United Kingdom (UK) as of February 2015*Level of concern about online privacy in the United Kingdom (UK) 2015
- Level of concern about online privacy in the United Kingdom (UK) as of February 2015, by gender*Level of concern about online privacy in the United Kingdom (UK) 2015, by gender
- Level of concern about online privacy in the United Kingdom (UK) as of February 2015, by age group*Level of concern about online privacy in the United Kingdom (UK) 2015, by age group
- Level of concern about online privacy in the United Kingdom (UK) as of February 2015, by region*Level of concern about online privacy in the United Kingdom (UK) 2015, by region
- Are your privacy concerns greater on desktop or mobile?*Privacy concerns: smartphone vs desktop in the United Kingdom (UK) 2013
- How often do you worry about your privacy online?Distribution of consumers' online privacy concerns in GB 2015, by frequency
- Frequency of online privacy concerns among internet users in the United Kingdom (UK) in 2013, by online activityFrequency of online privacy concerns in the United Kingdom (UK) 2013, by activity
- Leading causes of online privacy concerns among consumers in Great Britain (GB) in 2015Leading causes of online privacy concerns among consumers in Great Britain (GB) 2015
- Public awareness
The most important statistics
- Do you think the data collected on each of the following “connected devices” are private or not?*Perceived privacy of connected device data in the United Kingdom (UK) 2014
- Consumer awareness of online behavioral tracking by advertisers (OAB) and attached PII in the United Kingdom (UK) as of June 2013Awareness of online tracking (OBA) by advertisers in the United Kingdom (UK) 2013
- Awareness of advertiser tracking of mobile phone usage in the United Kingdom (UK) in 2013Mobile users' awareness of advertiser tracking in the UK 2013
- What obligations are you aware of that organisations have to comply with when processing personal information? (private and public organisations)*Awareness of consumer information privacy obligations in the UK 2012, by company type
- How often do you read privacy policies when using websites via a laptop or desktop PC/Mac?Frequency of reading privacy policies online in the United Kingdom (UK) 2013
- Share of consumers who were aware of protective measures and took action to protect their privacy online in Great Britain (GB) in 2015Awareness of measures & actions taken to protect online privacy in GB 2015
- Trust levels
The most important statistics
- How much trust and confidence do you have in companies and organisations storing and using your personal information?Trust in organisations storing and using personal information in the UK 2017-2019
- Who do you trust most to protect your privacy?Organisations trusted to protect online privacy in the United Kingdom (UK) 2012-2013
- To what extent do you agree with the following statement: "I trust most companies with my personal information online."?*Trust in companies to deal responsibly with personal information online in GB 2015
- Which, if any, of the following, would you trust with data about you?Trust in various organisations to hold personal data in the UK 2017, by age
- Which, if any, of the following organisations would you be most concerned about holding your personal information?Organisation types least trusted to hold personal data in the UK 2014
- Which institution would you trust most with data about you that was collect via "Internet of Things" devices?*Institutions trusted to collect personal data in the United Kingdom (UK) 2013
- App usage
The most important statistics
- Are you aware that some apps on your mobile device can access your personal information?*Awareness that mobile apps access personal information in the UK 2013
- How concerned, if at all, are you about the way mobile apps can use your personal information (e.g. locational data, web browsing history etc.)?Level of concern about how mobile apps use personal information in the UK in 2013
- Have you ever decided not to download an app due to privacy concerns?App downloads prevented by privacy concerns in the United Kingdom (UK) 2013
- What kind of information are you willing to share with mobile apps?Willingness to share information with mobile apps in the UK 2013, by type
- Do you worry that photos sent via apps like Snapchat are stored somewhere permanently?*Concerns about privacy of apps like Snapchat among young people in the UK 2014
- Consumer Attitudes
The most important statistics
- Importance of online privacy to consumers in the United Kingdom (UK) in 2012 and 2013Importance of online privacy to consumers in the United Kingdom (UK) 2012-2013
- Consumer feelings about being tracked by advertisers online in the United Kingdom (UK) as of June 2013, by deviceConsumer opinion on online tracking by advertisers in the UK 2013, by device
- Consumer willingness to sharing personal data in exchange for free services in the United Kingdom (UK) as of June 2013Willingness to share data for free services in the United Kingdom (UK) 2013
- Proportion of people likely to share personal data in exchange for incentives in the United Kingdom (UK) from 2015 to 2017, by incentive typeComfort levels in sharing personal information online in the UK 2015-2017, by type
- To what extent do you agree with the following statement: "I avoid doing business with companies who I do not believe protect my privacy online"?*Online privacy concerns impact on business decisions in Great Britain (GB) 2015
- Leading actions taken by consumers due to online privacy concerns in Great Britain (GB) in January 2015 and December 2015Leading actions taken due to online privacy concerns in Great Britain (GB) 2015
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Statistics
- Canada: concern about electronic information security 2014
- Canada: electronic information security concerns 2014, by industry
- Measures aiding trust of mobile apps in the United Kingdom (UK) 2013
- Concerns about organisations holding personal details in the United Kingdom (UK) 2012
- Awareness of a public authority protecting personal data rights in Germany 2015
- How sharing information affects security and control in the United Kingdom (UK) 2014
- Reading mobile app privacy information at download in the United Kingdom (UK) 2013
- UK: trust in EU institutions to deal responsibly with personal data online 2015
- France: trust in EU institutions to deal responsibly with personal data online 2015
- Trust in EU institutions to deal responsibly with personal data in Sweden 2015
- Concerns about personal data loss and theft in Germany 2015, by storage medium
- Canada: electronic information security concerns 2014, by company size
- Trust in EU institutions to deal responsibly with personal data online Finland 2015
- Trust in EU institutions to deal responsibly with personal data in Denmark 2015
- Spain: trust in EU institutions to deal responsibly with personal data online 2015
- Concern about government sharing personal information citizens the Netherlands 2015
- Companies in Denmark concerned about data protection when selling abroad in 2014
- DRaaS backup solution market worldwide 2013-2020, by industry vertical
- Most costly types of IT security incidents for enterprises and SMBs worldwide 2016
- Awareness of a public authority protecting personal data rights in Sweden 2019
Statistics on "Online privacy in the United Kingdom (UK) - Privacy concerns"
- Level of concern about online privacy in the United Kingdom (UK) 2015
- Level of concern about online privacy in the United Kingdom (UK) 2015, by gender
- Level of concern about online privacy in the United Kingdom (UK) 2015, by age group
- Level of concern about online privacy in the United Kingdom (UK) 2015, by region
- Privacy concerns: smartphone vs desktop in the United Kingdom (UK) 2013
- Distribution of consumers' online privacy concerns in GB 2015, by frequency
- Frequency of online privacy concerns in the United Kingdom (UK) 2013, by activity
- Leading causes of online privacy concerns among consumers in Great Britain (GB) 2015
- Leading online privacy concerns in the United Kingdom (UK) 2015
- Concerns about connected devices use in the United Kingdom (UK) 2013-2014
- Concern about the privacy of personal data in the United Kingdom (UK) 2014
- Sensitivity of personal information in the United Kingdom (UK) 2014
- Attitudes to online privacy in the United Kingdom (UK) as of October 2013
- IT professionals survey: validity of concerns about connected devices in the UK 2013
- Actions taken to manage privacy online in the United Kingdom (UK) 2012-2013
Statistics on "Online privacy in the United Kingdom (UK) - Public awareness"
- Perceived privacy of connected device data in the United Kingdom (UK) 2014
- Awareness of online tracking (OBA) by advertisers in the United Kingdom (UK) 2013
- Mobile users' awareness of advertiser tracking in the UK 2013
- Awareness of consumer information privacy obligations in the UK 2012, by company type
- Frequency of reading privacy policies online in the United Kingdom (UK) 2013
- Awareness of measures & actions taken to protect online privacy in GB 2015
Statistics on "Online privacy in the United Kingdom (UK) - Trust levels"
- Trust in organisations storing and using personal information in the UK 2017-2019
- Organisations trusted to protect online privacy in the United Kingdom (UK) 2012-2013
- Trust in companies to deal responsibly with personal information online in GB 2015
- Trust in various organisations to hold personal data in the UK 2017, by age
- Organisation types least trusted to hold personal data in the UK 2014
- Institutions trusted to collect personal data in the United Kingdom (UK) 2013
Statistics on "Online privacy in the United Kingdom (UK) - App usage"
- Awareness that mobile apps access personal information in the UK 2013
- Level of concern about how mobile apps use personal information in the UK in 2013
- App downloads prevented by privacy concerns in the United Kingdom (UK) 2013
- Willingness to share information with mobile apps in the UK 2013, by type
- Concerns about privacy of apps like Snapchat among young people in the UK 2014
Statistics on "Online privacy in the United Kingdom (UK) - Consumer Attitudes"
- Importance of online privacy to consumers in the United Kingdom (UK) 2012-2013
- Consumer opinion on online tracking by advertisers in the UK 2013, by device
- Willingness to share data for free services in the United Kingdom (UK) 2013
- Comfort levels in sharing personal information online in the UK 2015-2017, by type
- Online privacy concerns impact on business decisions in Great Britain (GB) 2015
- Leading actions taken due to online privacy concerns in Great Britain (GB) 2015
Further related statistics
- Canada: concern about electronic information security 2014
- Canada: electronic information security concerns 2014, by industry
- Measures aiding trust of mobile apps in the United Kingdom (UK) 2013
- Concerns about organisations holding personal details in the United Kingdom (UK) 2012
- Awareness of a public authority protecting personal data rights in Germany 2015
- How sharing information affects security and control in the United Kingdom (UK) 2014
- Reading mobile app privacy information at download in the United Kingdom (UK) 2013
- UK: trust in EU institutions to deal responsibly with personal data online 2015
- France: trust in EU institutions to deal responsibly with personal data online 2015
- Trust in EU institutions to deal responsibly with personal data in Sweden 2015
- Concerns about personal data loss and theft in Germany 2015, by storage medium
- Canada: electronic information security concerns 2014, by company size
- Trust in EU institutions to deal responsibly with personal data online Finland 2015
- Trust in EU institutions to deal responsibly with personal data in Denmark 2015
- Spain: trust in EU institutions to deal responsibly with personal data online 2015
- Concern about government sharing personal information citizens the Netherlands 2015
- Companies in Denmark concerned about data protection when selling abroad in 2014
- DRaaS backup solution market worldwide 2013-2020, by industry vertical
- Most costly types of IT security incidents for enterprises and SMBs worldwide 2016
- Awareness of a public authority protecting personal data rights in Sweden 2019
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