- Travel, Tourism & Hospitality›
- Accommodation›
Leading hotel loyalty programs in the U.S. 2017, by customer satisfaction score
Premium statistics
Industry-specific and extensively researched technical data (partially from exclusive partnerships).
A paid subscription is required for full access.
Leading hotel loyalty programs in the U.S. 2017, by customer satisfaction score
Leading hotel loyalty programs in the United States as of October 2017, by customer satisfaction index score*
by S. Lock,
last edited
Nov 14, 2019
This statistic shows the leading hotel loyalty programs in the United States as of October 2017, by customer satisfaction index score. Marriott Rewards was the highest ranking loyalty/rewards program with a customer satisfaction index score of 806 out of 1,000.
Leading hotel loyalty programs in the United States as of October 2017, by customer satisfaction index score*
| Customer satisfaction index score | |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| Customer satisfaction index score | |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Register now
Exclusive Premium statistic
You need a Premium Account for unlimited access.
Full access to 1m statistics
Incl. source references
Available to download in PNG, PDF, XLS format
Exclusive content
Exclusive Premium statistic
You need a Premium Account for unlimited access.
Full access to 1m statistics
Incl. source references
Available to download in PNG, PDF, XLS format
© Statista 2019
About this statistic
Show source
Download
Settings
Share
Chart type
Datalabels
Share on Social Media
Download started
Please be patient - this may take a moment
Please be patient - this may take a moment
Description
Source
More information
by S. Lock,
last edited
Nov 14, 2019
This statistic shows the leading hotel loyalty programs in the United States as of October 2017, by customer satisfaction index score. Marriott Rewards was the highest ranking loyalty/rewards program with a customer satisfaction index score of 806 out of 1,000.
- Show sources information
- Show publisher information
- Release date
- November 2017
- Region
- United States
- Survey time period
- September to October 2017
- Number of respondents
- 4,682 respondents
- Special properties
- consumers who have joined a loyalty plan
- Method of interview
- Online survey
- Supplementary notes
-
* Customer satisfaction index score based on 1,000-point scale.
Customer satisfaction is measured by examining the following factors: account maintenance/management (23 percent); ease of redeeming points/miles (22 percent); ease of earning points/miles (18 percent); reward program terms (16 percent); variety of benefits (16 percent); and customer service (five percent).
Source
- Show sources information
- Show publisher information
- Release date
- November 2017
More information
- Region
- United States
- Survey time period
- September to October 2017
- Number of respondents
- 4,682 respondents
- Special properties
- consumers who have joined a loyalty plan
- Method of interview
- Online survey
- Supplementary notes
-
* Customer satisfaction index score based on 1,000-point scale.
Customer satisfaction is measured by examining the following factors: account maintenance/management (23 percent); ease of redeeming points/miles (22 percent); ease of earning points/miles (18 percent); reward program terms (16 percent); variety of benefits (16 percent); and customer service (five percent).
Other statistics on the topic
Hotel industry
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Prices do not include sales tax.
Leading companies trust Statista:
Related Studies: Available to Download in PDF or PPTX Format
All Information
in one Presentation
Hotels Worldwide
- 83 page/s
- English
- pptx
- Detailed references
Everything On "Hotels Worldwide" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.
Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.Marlene Greenfield
Vice President, Hearst Magazines
Statistics on "Hotels Worldwide"
- Industry overview
The most important statistics
- Market size of the global hotel industry from 2014 to 2017 (in billion U.S. dollars)Global hotel industry market size 2014-2017
- Leading hotel brands based on brand value worldwide in 2019 (in billion U.S. dollars)Most valuable hotel brands worldwide 2019, by brand value
- Sales revenue of selected leading hotel companies worldwide in 2018 (in billion U.S. dollars)Sales revenue of selected leading hotel companies globally 2018
- Leading hotel companies worldwide as of June 2019, by number of propertiesLeading hotel companies worldwide as of June 2019, by number of properties
- Leading hotel companies worldwide as of June 2019, by number of guestrooms Leading hotel companies worldwide as of June 2019, by number of guestrooms
- Leading hotel companies in the Americas as of June 2019, by number of guestroomsLeading hotel companies in the Americas as of June 2019, by number of guestrooms
- Leading hotel companies in the Americas as of June 2019, by number of propertiesLeading hotel companies in the Americas as of June 2019, by number of properties
- Most expensive cities for business travel worldwide in 2018, by daily hotel costs (in U.S. dollars)*Most expensive cities for business travel worldwide 2018, by daily hotel costs
- Average daily rate (ADR)
The most important statistics
- Average daily rate of the hotel industry worldwide from 2008 to 2018, by region (in U.S. dollars)Average daily rate of the hotel industry worldwide 2008-2018, by region
- Monthly average hotel daily rate worldwide from 2015 to 2019, by region (in U.S. dollars)Monthly average hotel daily rate worldwide 2015-2019, by region
- Annual growth in average global hotel rates from 2010 to 2018Annual growth in average global hotel rates 2010-2018
- Corporate average daily hotel rate change forecast worldwide for 2020, by region*Corporate average daily hotel rate change forecast worldwide for 2020, by region
- Average daily rate of hotels in the United States from 2001 to 2018 (in U.S. dollars)Average daily rate of hotels in the U.S. from 2001 to 2018
- Average daily rate outlook for the United States lodging industry from 2018 to 2020, by quarter (in U.S. dollars)Quarterly average daily rate outlook for the U.S. lodging industry from 2018-2020
- Monthly average daily rate of United States hotels from 2011 to 2019 (in U.S. dollars)Monthly average daily rate of U.S. hotels 2011-2019
- Revenue per available room (RevPar)
The most important statistics
- Revenue per available room of the hotel industry worldwide from 2008 to 2018, by region (in U.S. dollars)Revenue per available room of the hotel industry worldwide 2008-2018, by region
- Monthly hotel revenue per available room worldwide from 2015 to 2019, by region (in U.S. dollars)Monthly hotel revenue per available room worldwide 2015-2019, by region
- Average revenue per available room of the United States hotel industry from 2001 to 2018 (in U.S. dollars)Average revenue per available room of the U.S. hotel industry from 2001 to 2018
- Change in revenue per available room in the United States lodging industry from 2010 to 2020Change in revenue per available room in the U.S. lodging industry 2010-2020
- Monthly average revenue per available room of United States hotels from 2011 to 2019 (in U.S. dollars)Monthly average revenue per available room of U.S. hotels 2011-2019
- Occupancy rate
The most important statistics
- Occupancy rate of the hotel industry worldwide from 2008 to 2018, by regionOccupancy rate of the hotel industry worldwide 2008-2018, by region
- Monthly hotel occupancy rates worldwide from 2015 to 2019, by regionMonthly hotel occupancy rates worldwide 2015-2019, by region
- Occupancy rate of the United States hotel industry from 2001 to 2018Occupancy rate of the U.S. hotel industry from 2001 to 2018
- Monthly occupancy rate of hotels in the United States from 2011 to 2019Monthly occupancy rate of hotels in the U.S. 2011-2019
- Occupancy rate outlook for the United States lodging industry from 2018 to 2020, by quarterOccupancy rate outlook for the U.S. lodging industry 2018-2020, by quarter
- The guest
The most important statistics
- Average number leisure trips travelers from the United States anticipate taking in 2018, by generationNumber of leisure trips U.S. travelers anticipate taking in 2018
- American customer satisfaction index scores for hotel companies in the United States from 2008 to 2019*American customer satisfaction index for hotel companies in the U.S. 2008-2019
- Leading hotel loyalty programs in the United States as of October 2017, by customer satisfaction index score*Leading hotel loyalty programs in the U.S. 2017, by customer satisfaction score
- Highest-rated luxury hotel brands in North America as of May 2019Highest-rated luxury hotel brands in North America as of May 2019
- Highest-rated upper upscale hotel brands in North America as of May 2019Highest-rated upper upscale hotel brands in North America as of May 2019
- Highest-rated upscale hotel brands in North America as of May 2019Highest-rated upscale hotel brands in North America as of May 2019
- Highest-rated upper mid-scale hotel brands in North America as of May 2019Highest-rated upper mid-scale hotel brands in North America as of May 2019
- Highest-rated mid-scale hotel brands in North America as of May 2019Highest-rated mid-scale hotel brands in North America as of May 2019
Discover Statista
Need help with using Statista for your research?
Tutorials and first steps
Further Content: You might find this interesting as well
Statistics
- Top hotel companies: number of hotels in the pipeline 2014
- International hotel groups by number of hotels worldwide 2016
- Leading Canadian hotel companies by revenue 2015
- Leading luxury hotels in China in 2012, by ad spend
- Hotel companies in Canada by number of hotels 2015
- Income of selected hotel companies worldwide in 2013
- Share of total category page views in the U.S. - hotel & resort properties 2012
- Hotel companies in North America: number of hotels 2011
- Most positively-rated U.S. cities for 4-star hotels as of May 2014
- Wi-Fi speed in selected hotels in New York as of August 2017
- Most popular U.S. cities as of June 2014, by average guest hotel rating
- Hotels with the best-rated rooms in India as of April 2014
- Responses of hoteliers to online guest reviews worldwide as of October 2014
- Most positively-rated U.S. cities for 3-star hotels as of May 2014
- Number of hotels in the largest hotel groups
- Regions with most 5-star hotels in China 2016
- Italy: expected changes to room rates in accommodation businesses 2016
- Average daily rate of hotels in Europe 2011, by month
- Number of touristic accommodation in Reunion Island 2016, by accommodation type
- Least expensive countries for hotel rates worldwide 2014
Statistics on "Hotels Worldwide - Industry overview"
- Global hotel industry market size 2014-2017
- Most valuable hotel brands worldwide 2019, by brand value
- Sales revenue of selected leading hotel companies globally 2018
- Leading hotel companies worldwide as of June 2019, by number of properties
- Leading hotel companies worldwide as of June 2019, by number of guestrooms
- Leading hotel companies in the Americas as of June 2019, by number of guestrooms
- Leading hotel companies in the Americas as of June 2019, by number of properties
- Most expensive cities for business travel worldwide 2018, by daily hotel costs
Statistics on "Hotels Worldwide - Average daily rate (ADR) "
- Average daily rate of the hotel industry worldwide 2008-2018, by region
- Monthly average hotel daily rate worldwide 2015-2019, by region
- Annual growth in average global hotel rates 2010-2018
- Corporate average daily hotel rate change forecast worldwide for 2020, by region
- Average daily rate of hotels in the U.S. from 2001 to 2018
- Quarterly average daily rate outlook for the U.S. lodging industry from 2018-2020
- Monthly average daily rate of U.S. hotels 2011-2019
Statistics on "Hotels Worldwide - Revenue per available room (RevPar)"
- Revenue per available room of the hotel industry worldwide 2008-2018, by region
- Monthly hotel revenue per available room worldwide 2015-2019, by region
- Average revenue per available room of the U.S. hotel industry from 2001 to 2018
- Change in revenue per available room in the U.S. lodging industry 2010-2020
- Monthly average revenue per available room of U.S. hotels 2011-2019
Statistics on "Hotels Worldwide - Occupancy rate "
- Occupancy rate of the hotel industry worldwide 2008-2018, by region
- Monthly hotel occupancy rates worldwide 2015-2019, by region
- Occupancy rate of the U.S. hotel industry from 2001 to 2018
- Monthly occupancy rate of hotels in the U.S. 2011-2019
- Occupancy rate outlook for the U.S. lodging industry 2018-2020, by quarter
Statistics on "Hotels Worldwide - The guest"
- Number of leisure trips U.S. travelers anticipate taking in 2018
- American customer satisfaction index for hotel companies in the U.S. 2008-2019
- Leading hotel loyalty programs in the U.S. 2017, by customer satisfaction score
- Highest-rated luxury hotel brands in North America as of May 2019
- Highest-rated upper upscale hotel brands in North America as of May 2019
- Highest-rated upscale hotel brands in North America as of May 2019
- Highest-rated upper mid-scale hotel brands in North America as of May 2019
- Highest-rated mid-scale hotel brands in North America as of May 2019
- Highest-rated budget hotel brands in North America as of May 2019
- Highest-rated upper extended stay hotel brands in North America as of May 2018
- Highest-rated extended stay hotel brands in North America as of May 2018
Further related statistics
- Top hotel companies: number of hotels in the pipeline 2014
- International hotel groups by number of hotels worldwide 2016
- Leading Canadian hotel companies by revenue 2015
- Leading luxury hotels in China in 2012, by ad spend
- Hotel companies in Canada by number of hotels 2015
- Income of selected hotel companies worldwide in 2013
- Share of total category page views in the U.S. - hotel & resort properties 2012
- Hotel companies in North America: number of hotels 2011
- Most positively-rated U.S. cities for 4-star hotels as of May 2014
- Wi-Fi speed in selected hotels in New York as of August 2017
- Most popular U.S. cities as of June 2014, by average guest hotel rating
- Hotels with the best-rated rooms in India as of April 2014
- Responses of hoteliers to online guest reviews worldwide as of October 2014
- Most positively-rated U.S. cities for 3-star hotels as of May 2014
- Number of hotels in the largest hotel groups
- Regions with most 5-star hotels in China 2016
- Italy: expected changes to room rates in accommodation businesses 2016
- Average daily rate of hotels in Europe 2011, by month
- Number of touristic accommodation in Reunion Island 2016, by accommodation type
- Least expensive countries for hotel rates worldwide 2014
Related topics
About Statista
Statista offers dossiers and reports on over 170 industries. With Statista you are always able to make informed decisions and boost your work efficiency.
Internet & Telecommunications
- Social Media
- E-Commerce
- Online Video & Entertainment
- Advertising & Marketing
Consumer Goods & FMCG
- Alcoholic Beverages
- Cleaning Products
- Cosmetics & Personal Care
- Food & Nutrition
Retail & Trade
- Health & Hygiene
- International Trade
- Shopping Behavior
- Sports & Leisure
Travel, Tourism & Hospitality
- Business Travel
- Leisure Travel
- Accomodation
- Restaurants
Society
- Demographics
- Economy
- Education & Science
- Politics & Government
Transportation & Logistics
- Aviation
- Rail Transport
- Vehicles & Road Traffic
- Water Transport
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Save statistic in .XLS format
You can only download this statistic as a Premium user.
Save statistic in .PNG format
You can only download this statistic as a Premium user.
Save statistic in .PDF format
You can only download this statistic as a Premium user.
Show source references
As a Premium user you get access to the detailed source references and background information about this statistic.
Show details about this statistic
As a Premium user you get access to background information and details about the release of this statistic.
Bookmark statistics
As soon as this statistic is updated, you will immediately be notified via e-mail.
Yes, save as favorite!
...and make my research life easier.
Change statistics options
You need at least a Premium Account to use this feature.
Exclusive Corporate feature
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.