Banking services survey: client sentiments towards their banks in the UK

Bank client generalized sentiments towards their banks in United Kingdom (UK) between 2011 and 2014

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Release date

July 2014

Region

United Kingdom

Survey time period

2011 to 2014*

Number of respondents

3,604*

Age group

18 years and older

Special properties

Current account holders

Method of interview

Online survey

Supplementary notes

* Number of respondents in 2014 = 3,604 UK current account customers conducted in March 2014.
Number of respondents in 2012 = 4,009 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2012.
Number of respondents in 2011 = 3,873 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2011.

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