Share of guests returning to hotels worldwide as of July 2014

This statistic shows the share of guests returning to hotels worldwide as of July 2014. During the survey, 38 percent of respondents said that up to 25 percent of their guests returned for another stay at their establishment.
An amenity that was considered by the majority of guests to be a must have was air conditioning in 2015. In the same year, around 53 percent of hotel guests stated that they would complain if the hotel had unpleasant carpet odors.

What proportion of your guests have returned to your hotel/property for another stay?

Share of respondents
0 to 25 percent 38%
26 to 50 percent 35%
51 to 75 percent 17%
76 to 100 percent 8%
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Sources

Release date

September 2014

Region

Worldwide

Survey time period

July 17 to August 5, 2014

Number of respondents

14,083 respondents

Special properties

Hoteliers

Supplementary notes

Multiple answers were possible.

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