UK banking: customer switching intentions if all banks charged fees in 2013-2014

Likelihood of switching current bank account if all banks charged fees in the United Kingdom (UK) from 2013 to 2014

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Source

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Release date

May 2014

Region

United Kingdom

Survey time period

2013 to 2014

Number of respondents

2000*

Age group

18 years and older

Special properties

retail banking customers

Supplementary notes

The source provides the following information: "Nationally represantive sample of more than 2000 retail banking customers interviewed during April&May 2014."

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