The statistic presents the number of complaints to the Financial Conduct Authority (FCA) regarding home finance related products in the United Kingdom (UK) between the first half of 2010 and the second half of 2019. In the second half of 2019, the FCA received approximately 104.3 thousand customer complaints about home financing and mortgage products.
Total number of customer complaints regarding home finance products and services in the United Kingdom (UK) from 1st half 2010 to 2nd half 2019 (in 1,000s)
Loading statistic...
Basic Account
Get to know the platform
You only have access to basic statistics.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Financial complaints and compensation in the United Kingdom
Customer complaints against financial services
8
- Premium Statistic Financial complaints to FCA in the UK H1 2022, by financial product
- Premium Statistic Financial products related complaints in the United Kingdom (UK) H1 2021, by cause
- Basic Statistic All financial products related complaints in the United Kingdom (UK) H1 2022
- Basic Statistic Financial products related complaints in the United Kingdom (UK) 2010-2022
- Basic Statistic Financial services related complaints in the UK H1 2023, by firm type
- Basic Statistic Number of complaints about financial services in the UK in H1 2022, by product
- Premium Statistic Financial Ombudsman: financial services new complaints in the UK 2008-2022
- Basic Statistic Gender distribution of customers who lodged financial complaints in the UK 2017-2020
Financial compensation of claimants
4
- Premium Statistic New claims received by financial services compensation in the UK 2020-2022
- Premium Statistic Total decisions by financial services compensation made in the UK 2020-2022
- Premium Statistic Average claim payouts of financial services compensation in the UK 2021/2022
- Premium Statistic Financial services compensation: total claim payments value in the UK in 2021/2022
Complaints against banking services and products
5
- Premium Statistic Banking products related complaints in the United Kingdom (UK) H1 2022, by cause
- Basic Statistic Banking products related complaints in the United Kingdom (UK) H1 2010-2022
- Basic Statistic Customer current account related complaints in the UK 2010-2023
- Basic Statistic Credit card related customer complaints in the UK 2007-2020
- Basic Statistic Saving accounts related customer complaints in the UK FY 2010-2023
Complaints targeting specific banks
7
- Basic Statistic Customer complaints against banking services in the UK H1 2023, by bank
- Basic Statistic Customer complaints opened against AIB Group (UK) Plc in the UK H2 2022
- Premium Statistic Complaints against the Bank of Ireland (UK) Plc in the UK H1 2023
- Premium Statistic Complaints against the Bank of Scotland in the UK H1 2023
- Premium Statistic Complaints against HSBC UK Bank filed in the UK H1 2023
- Premium Statistic Complaints against Lloyds Bank Plc filed in the UK H1 2023
- Premium Statistic Complaints against Santander UK plc in the UK H1 2023
Complaints against home finance and investment products
8
- Basic Statistic Investment products related complaints in the United Kingdom (UK) 2010-2022
- Premium Statistic Investment products complaints in the United Kingdom in H1 2022, by cause
- Basic Statistic Investment providers customer complaints in the UK H2 2022, by company
- Basic Statistic Complaints regarding home finance products in the United Kingdom (UK) 2010-2019
- Premium Statistic Home finance services complaints in the UK H1 2022, by cause
- Basic Statistic Complaints against home financing providers in the UK in H2 2022, by firm
- Premium Statistic Customer complaints relating to mortgage services in the UK 2010-2023
- Basic Statistic Complaints opened against Nationwide Building Society products in the UK in H1 2020
Complaints and claims against insurance products
7
- Premium Statistic Insurance and pure protection products customer complaints in the UK 2010-2019
- Premium Statistic Insurance and protection products related complaints in the UK H1 2022, by cause
- Basic Statistic Complaints against insurance providers in the UK H2 2022
- Premium Statistic Payment protection insurance related customer complaints in the UK 2009/10-2021/22
- Premium Statistic Motor insurance related new customer complaints in the UK 2009/10-2021/22
- Basic Statistic Financial Ombudsman: travel insurance related complaints in the UK 2010-2023
- Premium Statistic Complaints filed against Aviva Life Services UK Ltd in the United Kingdom H2 2022
Further related statistics
15
- British adults with active role in taking out a mortgage 2015, by financial status
- Market share of non-bank mortgage servicers in the U.S. 2011-2013
- Housing concerns in the UK: getting a mortgage in 2015, by home value
- Mortgage interest rates Africa 2022, by country
- Financial activities undertaken by Chinese consumers through online channels 2018
- Total number of mortgage sales in the UK 2014-2022
- Outstanding residential mortgage lending in Finland 2016-2023, by quarter
- Gross residential mortgage lending in Finland 2016-2023, per quarter
- Chile: main sources of information about financial services 2016
- Median value of mortgage loans in the UK 2014-2019, by region
- Outstanding residential mortgage lending in Hungary Q2 2014- Q2 2023
- Total number of mortgage sales in the UK 2022, by loan amount band
- Mortgage banking - brand value of the largest banks
- Number of home mortgages per month in Spain 2017-2023
- Financial product changes / acquisitions by type in Finland 2022
Further Content: You might find this interesting as well
Statistics
- British adults with active role in taking out a mortgage 2015, by financial status
- Market share of non-bank mortgage servicers in the U.S. 2011-2013
- Housing concerns in the UK: getting a mortgage in 2015, by home value
- Mortgage interest rates Africa 2022, by country
- Financial activities undertaken by Chinese consumers through online channels 2018
- Total number of mortgage sales in the UK 2014-2022
- Outstanding residential mortgage lending in Finland 2016-2023, by quarter
- Gross residential mortgage lending in Finland 2016-2023, per quarter
- Chile: main sources of information about financial services 2016
- Median value of mortgage loans in the UK 2014-2019, by region
- Outstanding residential mortgage lending in Hungary Q2 2014- Q2 2023
- Total number of mortgage sales in the UK 2022, by loan amount band
- Mortgage banking - brand value of the largest banks
- Number of home mortgages per month in Spain 2017-2023
- Financial product changes / acquisitions by type in Finland 2022
Financial Conduct Authority. (April 16, 2020). Total number of customer complaints regarding home finance products and services in the United Kingdom (UK) from 1st half 2010 to 2nd half 2019 (in 1,000s) [Graph]. In Statista. Retrieved April 23, 2024, from https://www.statista.com/statistics/415675/number-of-home-finance-products-complaints-reported-to-fca-in-uk/
Financial Conduct Authority. "Total number of customer complaints regarding home finance products and services in the United Kingdom (UK) from 1st half 2010 to 2nd half 2019 (in 1,000s)." Chart. April 16, 2020. Statista. Accessed April 23, 2024. https://www.statista.com/statistics/415675/number-of-home-finance-products-complaints-reported-to-fca-in-uk/
Financial Conduct Authority. (2020). Total number of customer complaints regarding home finance products and services in the United Kingdom (UK) from 1st half 2010 to 2nd half 2019 (in 1,000s). Statista. Statista Inc.. Accessed: April 23, 2024. https://www.statista.com/statistics/415675/number-of-home-finance-products-complaints-reported-to-fca-in-uk/
Financial Conduct Authority. "Total Number of Customer Complaints regarding Home Finance Products and Services in The United Kingdom (Uk) from 1st Half 2010 to 2nd Half 2019 (in 1,000s)." Statista, Statista Inc., 16 Apr 2020, https://www.statista.com/statistics/415675/number-of-home-finance-products-complaints-reported-to-fca-in-uk/
Financial Conduct Authority, Total number of customer complaints regarding home finance products and services in the United Kingdom (UK) from 1st half 2010 to 2nd half 2019 (in 1,000s) Statista, https://www.statista.com/statistics/415675/number-of-home-finance-products-complaints-reported-to-fca-in-uk/ (last visited April 23, 2024)
Total number of customer complaints regarding home finance products and services in the United Kingdom (UK) from 1st half 2010 to 2nd half 2019 (in 1,000s) [Graph], Financial Conduct Authority, April 16, 2020. [Online]. Available: https://www.statista.com/statistics/415675/number-of-home-finance-products-complaints-reported-to-fca-in-uk/