Canada: aspects driving likelihood to shop with retailer 2013

This statistic show the responses to a survey about aspects that drive consumers to shop with retailers in Canada as of April 2013. During the reported period, 65 percent of respondents stated that the ability to buy online and then make in-store returns was an aspect that would influence them to shop with a retailer.

Aspects that influence online shoppers to shop with a retailer in Canada as of April 2013

Share of respondents
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Sources

Release date

April 2013

Region

Canada

Survey time period

March and April 2013

Number of respondents

1,031 respondents

Special properties

Online shoppers who made at least 2 online purchases in a 3 month period

Supplementary notes

Question was based on a 7 point scale of satisfaction, responses reflect the top 2 boxes selected.

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