Main reasons why U.S. consumers chose to shop online 2021
When asked why they chose to shop online, 48 percent of U.S. consumers said they did so because it was more convenient than going to a physical store. The ease of shopping at any time of the day ranked second, cited by 47 percent of respondents. The survey, which was conducted in the United States in May 2021, included more than 2,500 consumers from across the country.