Satisfaction with return process of online purchases in the Nordic countries 2013

Published by Statista Research Department, Apr 30, 2015
This statistic displays the satisfaction with the return process of online purchases among online consumers in the Nordic countries in 2013. During the survey in Sweden, 34 percent of respondents stated that the returns process had worked well.

Satisfaction with return process of online purchases among online consumers in the Nordic countries in 2013

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Release date

April 2015

Region

Denmark, Finland, Norway, Sweden

Survey time period

January 2014

Number of respondents

Sweden n = 2,434; Finland n = 1,307; Denmark n = 1,233; Norway n = 1,094

Age group

18-79 years

Method of interview

Online panel

Supplementary notes

According to the source: "Having the survey carried out with a web panel means that it is representative of the portion of the population with Internet access. In the following survey report, we have therefore taken Internet penetration in each country into account and adjusted the results."

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