This statistic displays the consumer satisfaction with the quality and speed of problem handling of account holders who switched banks for their main current account in the last three years in the United Kingdom (UK) as of the first quarter of 2015. It appeared that satisfaction with the current supplier (50% very satisfied) was higher compared to the previous supplier (25% very satisfied) for the quality and speed of handling problems.
Customer satisfaction with quality and speed of handling problems in current and previous bank account supplier in the United Kingdom (UK) in 2015
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GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Customer satisfaction with quality and speed of handling problems in current and previous bank account supplier in the United Kingdom (UK) in 2015 [Graph]. In Statista. Retrieved March 29, 2024, from https://www.statista.com/statistics/467327/satisfaction-with-problem-handling-in-previous-current-bank-after-switching-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Customer satisfaction with quality and speed of handling problems in current and previous bank account supplier in the United Kingdom (UK) in 2015." Chart. April 15, 2015. Statista. Accessed March 29, 2024. https://www.statista.com/statistics/467327/satisfaction-with-problem-handling-in-previous-current-bank-after-switching-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Customer satisfaction with quality and speed of handling problems in current and previous bank account supplier in the United Kingdom (UK) in 2015. Statista. Statista Inc.. Accessed: March 29, 2024. https://www.statista.com/statistics/467327/satisfaction-with-problem-handling-in-previous-current-bank-after-switching-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Customer Satisfaction with Quality and Speed of Handling Problems in Current and Previous Bank Account Supplier in The United Kingdom (Uk) in 2015." Statista, Statista Inc., 15 Apr 2015, https://www.statista.com/statistics/467327/satisfaction-with-problem-handling-in-previous-current-bank-after-switching-uk/
GfK Media and Communication Research & Competition and Markets Authority, Customer satisfaction with quality and speed of handling problems in current and previous bank account supplier in the United Kingdom (UK) in 2015 Statista, https://www.statista.com/statistics/467327/satisfaction-with-problem-handling-in-previous-current-bank-after-switching-uk/ (last visited March 29, 2024)
Customer satisfaction with quality and speed of handling problems in current and previous bank account supplier in the United Kingdom (UK) in 2015 [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: https://www.statista.com/statistics/467327/satisfaction-with-problem-handling-in-previous-current-bank-after-switching-uk/