Awareness and use of GPs online services in England 2019

This statistic presents individual's awareness of and use of online services offered by GP practices in England in 2019. Of respondents, approximately 44 percent are aware of being able to order repeat prescriptions online, although less than 15 percent currently use that service.

Share of awareness and use of online services offered by GPs in England in 2019

AwarenessUse
Booking appointments online44.1%14.9%
Ordering repeat prescriptions online40.6%16.2%
Accessing my medical records online15.4%4.3%
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Source

Release date

July 2019

Region

United Kingdom (England)

Survey time period

January to March 2019

Number of respondents

750,050 respondents

Method of interview

Online survey

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Statistics on "Medical care in the United Kingdom (UK) "

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