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Rate of mishandled bags in the U.S. airline industry from 1990 to 2018
(per 1,000 passengers)
U.S. airline industry - rate of mishandled bags 1990-2018
This statistic represents the number of mishandled bag reports filed by passengers with the largest U.S. air carriers per 1,000 passengers from 1990 through 2018. In 2018, 2.84 mishandled-baggage reports were filed per 1,000 passengers transported on domestic flights.
Rate of mishandled bags in the U.S. airline industry from 1990 to 2018
(per 1,000 passengers)
Rate per thousand passengers
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Sources

Release date

March 2019

Region

United States

Survey time period

1990 to 2018

Supplementary notes

Data is based on nonstop domestic scheduled flights and includes passenger reports of mishandled-baggage, including those that did not subsequently result in claims for compensation.
Data through 2017 were taken from previous editions.
In 2010 the air carriers were AirTran, Alaska, American, American Eagle, Atlantic Southeast, Comair, Continental, Delta, ExpressJet, Frontier, Hawaiian, JetBlue, Mesa, Pinnacle, SkyWest, Southwest, United and US Airways.
Data for Northwest Airlines are included under Delta after merging in January 2010.
American Airlines and US Airways are combined as American Airlines as of January 2014.
Southwest Airlines and AirTran Airways data are combined as Southwest Airlines.

U.S. airline industry - rate of mishandled bags 1990-2018
This statistic represents the number of mishandled bag reports filed by passengers with the largest U.S. air carriers per 1,000 passengers from 1990 through 2018. In 2018, 2.84 mishandled-baggage reports were filed per 1,000 passengers transported on domestic flights.
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Statistics on "United Airlines"
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