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UK: SMEs' view of the usefulness of online marketplaces feedback about customers 2016

To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services."

by Statista Research Department, last edited Jun 7, 2016
UK: SMEs' view of the usefulness of online marketplaces feedback about customers 2016 This statistic displays the findings of a survey on the perception of the usefulness of feedback provided by online marketplaces about customer behavior and preferences or services among small and medium enterprises (SMEs) in the United Kingdom (UK) in April 2016. During the survey period, it was found that 21 percent of responding SMEs totally agreed that the information they received had been useful for the development or improvement of their products or services.
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To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services."

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