Difficulties in using digital tools and the Internet 2016

This statistic displays the difficulties in using digital tools and the Internet among internet users aged over 50 years in 2016 in Italy, by feeling. As of the survey period, 22 percent of respondents reported that they had difficulties because they could not speak English.

On a scale of 0 to 10, do you agree with the following statements regarding the use of digital tools and the Internet?

Characteristic	Share of respondents who gave 8 to 10 as score
I have difficulties because I do not speak/ I am not completely fluent in English	22%
I feel the lack ofthe human side of people to refer to	20%
It is not clear how I should apply what I learn	13%
I have difficulties because nobody told me how to use them	13%
Sometimes I find information which might be useful but I do not understand them	12%
I have difficulties because digital tools are complicated	12%
I cannot decide what it is important/useful	9%
I do not know where to find the information I need	6%
I cannot manage my time, I got lost	6%

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Release date

September 2016

More information

Region

Italy

Survey time period

2016

Number of respondents

204 respondents

Age group

50 years and older

Special properties

Users who have used internet once at least

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

This question was phrased by the source as follows: "Su una scala da 1 a 10, quanto è d’accordo con la seguente affermazione? Quando utilizzo gli strumenti digitali e internet …".

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