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Millennials' preferences for mobile payment provider Europe 2016
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Millennials' preferences for mobile payment provider Europe 2016
Provider preferences for mobile payments among Millennials* in selected European countries as of 2016

Provider preferences for mobile payments among Millennials* in selected European countries as of 2016
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Description
Source
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- Show sources information
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- Release date
- November 2016
- In cooperation with:
- Region
- Germany, Italy, Netherlands, United Kingdom
- Survey time period
- November 2016
- Number of respondents
- 4,033**
- Age group
- 18-35 years
- Supplementary notes
-
The original question was phrased as follows: "If you were to pay for items using your mobile phone, would you be more or less likely to use this new payment service i f it were provided by each of the following?"
* The source adds further definitions, "For our purposes, Millennials are the generation of people born between the early 1980s and the years leading up to 2000 i.e. those who approached adulthood at or since the turn of the millennium and who are now 18-35."
** For the purpose of the study, Millennials in Germany (1,008), the Netherlands (1,009), Italy (1,014) and the UK (1,002) were surveyed.
Source
- Show sources information
- Show publisher information
- Release date
- November 2016
- In cooperation with:
More information
- Region
- Germany, Italy, Netherlands, United Kingdom
- Survey time period
- November 2016
- Number of respondents
- 4,033**
- Age group
- 18-35 years
- Supplementary notes
-
The original question was phrased as follows: "If you were to pay for items using your mobile phone, would you be more or less likely to use this new payment service i f it were provided by each of the following?"
* The source adds further definitions, "For our purposes, Millennials are the generation of people born between the early 1980s and the years leading up to 2000 i.e. those who approached adulthood at or since the turn of the millennium and who are now 18-35."
** For the purpose of the study, Millennials in Germany (1,008), the Netherlands (1,009), Italy (1,014) and the UK (1,002) were surveyed.
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Online banking penetration in Italy 2007-2018

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Distribution of mobile banking use in selected European countries 2015-16, by age

Banks & Financial Services
Italy: online banking at BancoPosta (Poste Italiane) 2017, by frequency
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- General overview
- Online banking penetration in selected European markets in 2018Online banking penetration in European markets 2018
- Online banking penetration in Italy from 2007 to 2018Online banking penetration in Italy 2007-2018
- Age distribution of online and offline banking account holders in Italy in 2018Age distribution of online and offline banking account holders in Italy 2018
- Distribution of online and offline banking account holders in Italy in 2018, by education levelDistribution of online & offline banking account holders in Italy 2018, by education
- Distribution of online banking channels usage in Italy From 2016 to 2018Online banking channels usage in Italy 2018
- Share of devices used to access online banking in Italy in March 2016Share of devices used for online banking in Italy 2016
- Number of digital banking customers using mobile apps to access their accounts in Italy in selected quarters from the 1st quarter 2015 to the 3rd quarter 2017 (in 1,000s)Italy: number of online banking customers using mobile apps Q1 2015- Q3 2017
- Number of digital banking customers exclusively using mobile apps to access their accounts in Italy in selected quarters from the 1st quarter 2015 to the 4th quarter 2017 (in 1,000s)Italy: number of online banking customers using mobile apps only Q1 2015- Q4 2017
- Customers' opinion
- How do you feel about the increasing role of digitization in the banking and financial sector?Italy: attitudes towards online banking and digital payment solutions 2017
- In your view, why will the demand of online/mobile financial solutions increase in the future? Italy: reasons for the growth in the demand of online financial solutions 2017
- In your view, what are or could be the biggest advantages of online banking and digital payment solutions?Italy: advantages of online banking and digital payment solutions 2017
- Do you consider changing your bank for an online/mobile bank during the next 12 months? Italy: opinion on willingness to join a digital bank 2017
- Why did you choose an online bank (as opposed to a traditional one)?Italy: reasons for choosing an online bank 2017
- Which are the two most important criteria for you to consider using a digitized banking solution?Italy: main criteria for start using a digitized banking solution 2017
- What do you use your main online bank for?Italy: reasons to use online banking 2017
- Provider preferences for mobile payments among Millennials* in selected European countries as of 2016Millennials' preferences for mobile payment provider Europe 2016
- Usage frequency
- How often do you conduct financial transactions online or via app?Italy: frequency of online or mobile app payment transactions 2017
- How often do you use online banking with UniCredit Bank?Italy: online banking at UniCredit Bank 2017, by frequency
- How often do you use online banking with BancoPosta (Poste Italiane)?Italy: online banking at BancoPosta (Poste Italiane) 2017, by frequency
- How often do you use online banking with Intesa Sanpaolo?Italy: online banking at Intesa Sanpaolo 2017, by frequency
- How often do you use online banking with ING Direct?Italy: online banking at ING Direct 2017, by frequency
- How often do you use online banking with BNL (Banca Nazionale del Lavoro)?Italy: online banking at BNL (Banca Nazionale del Lavoro) 2017, by frequency
- How often do you use online banking with Banca Monte dei Paschi di Siena (MPS)?Italy: online banking at Banca Monte dei Paschi di Siena (MPS) 2017, by frequency
- How often do you use online banking with BCC (Credito Cooperativo)?Italy: online banking at BCC (Credito Cooperativo) 2017, by frequency
- Usage method
- Awareness of robo-advisors in the banking sector among online bank account holders 2016-2018Awareness of robo-advisors among online bank account holders 2016-2018
- Online account holders using emails for banking operations in Italy in 2018Online account holders using emails for banking operations in Italy 2018
- Share of online account holders using chats for banking operations in Italy in 2018Online account holders using chats for banking operations in Italy 2018
- Share of online account holders using social media to communicate with their bank Italy in 2018, by platformOnline account holders using social media to interact with banks in Italy 2018
- Share of online account holders using Twitter to interact with their bank in Italy in 2018, by type of interactionOnline account holders using Twitter to interact with their bank 2018, by interaction
- Share of online banking account holders using Facebook to interact with their bank Italy in 2018, by type of interactionOnline banking account holders using Facebook to contact their bank in Italy 2018
- Share of online account holders using YouTube to interact with their bank in Italy in 2018, by type of interactionOnline account holders using YouTube to interact with their bank in Italy 2018
- Share of online account holders using Google Plus to communicate with their bank in Italy in 2018, by type of interactionOnline account holders using Google Plus to communicate with their bank in Italy 2018
- Transactions
- Value of credit transfers issued via internet in Italy between the first quarter of 2014 and the second quarter of 2017 (in million euros)Italy: value of credit transfers issued via internet Q1 2014-Q2 2017
- Number of credit transfers issued via internet in Italy between the first quarter of 2014 and the second quarter of 2017 (in 1,000 units)Italy: credit transfers issued via internet Q1 2014-Q2 2017
- Value of incoming e-money transfers in Italy between the first quarter of 2015 and the second quarter of 2017 (in 1,000 euros)Italy: value of incoming e-money transfers Q1 2015-Q2 2017
- Number of incoming e-money transactions in Italy between the first quarter of 2015 and the second quarter of 2017 (in units)Italy: number of incoming e-money transaction Q1 2015-Q2 2017
- Value of outgoing e-money transfers in Italy between the first quarter of 2015 and the second quarter of 2017 (in 1,000 euros)Italy: value of outgoing e-money transfers Q1 2015-Q2 2017
- Number of outgoing e-money transactions in Italy between the first quarter of 2015 and the second quarter of 2017Italy: number of outgoing e-money transaction Q1 2015-Q2 2017
- Value of online credit card transactions in Italy from 2012 to the first half of 2017 (in million euros)Italy: value of online credit card transactions 2012- H1 2017
- Number of online credit card transactions in Italy from 2012 to the first half of 2017 (in 1,000 units)Italy: number of online credit card transactions 2012-H1 2017
- Millennials who used mobile payments but stopped in Europe 2016, by country
- Share of Millennials using mobile payments in Europe 2016, by country
- Share of consumers using selected mobile payments in Canada 2016, by gender
- Share of consumers using selected mobile payments in Canada 2016, by age
- Purpose of in-branch banking among Millennials in the U.S. 2014
- Online\mobile banking activities among Millenials in the U.S. 2014, by gender
- Ways of learning financial products among Millennials in the U.S. 2014, by gender
- Ways of learning financial products among Hispanic Millennials in the U.S. 2014
- Methods of checking bank balances or activity among Millennials in the U.S. in 2014
- Purpose of in-branch banking among Millennials in the U.S. 2014, by gender
- Ways of learning financial products among Millennials in the U.S. 2014
- Purpose of in-branch banking among Hispanic Millennials in the U.S. 2014
- Method of checking bank balances among Millennials in the U.S. in 2014, by gender
- UK customer survey: opinion on banking with an existing non-bank financial brand 2014
- Financial character of Millennials in the U.S. as of February 2014
- Christmas shopping: share increased spending by generation UK 2016
- Millennials - biggest financial concerns in the United States, 2013
- Mobile wallet usage frequency in Hong Kong 2017-2018
- Financial character of Millennials in the U.S. 2014, by gender
- Expectations in income change in the next five years in China 2017, by generation
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