Employee actions never taken before or after medical visit or decisions U.S. 2020

This survey shows the share of employees who have taken select actions before or after a medical visit or when making decisions in the United States from 2017 to 2020. Around 58 percent of consumers have compared costs for any recommended medical services from different providers or facilities to find the best value as of 2020.

Employee actions that have been done before or after a medical visit or when making decisions in the United States in 2017 to 2020

Characteristic	2020*	2019	2018	2017
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Release date

June 2021

More information

Region

United States

Survey time period

2017 to 2020

Number of respondents

2,500 respondents

Age group

23-65 years

Special properties

All respondents have coverage through health plans at employers with at least 1,000 employees

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "Actions I’ve taken at least once before or after a medical visit or when making decisions."
The 2020 study was actually conducted in the fourth quarter of 2019, therefore before the COVID-19 pandemic.

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