Mexico: reasons for not buying online 2018

The statistic shows the reasons for not buying anything online in Mexico in 2018. During a survey, 43.2 percent of respondents stated that they preferred seeing the products before buying them, while 42.6 percent declared that they did not trust online payment.

Reasons for not buying online in Mexico in 2018

Share of respondents
I prefer seeing the products before buying them43.2%
I do not trust online payment42.6%
I am not used to it20.9%
I prefer makign use of offers/sales in physical stores20.3%
I am not sure I will actually receive the product18.9%
When I want something, I want it now13.5%
It seems complicated10.8%
I had a bad experience10.1%
I prefer the kind of help I get in the physical stores9%
I do not see any aditional advantage5.4%
Another reason7.4%
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Source

Release date

January 2019

Region

Mexico

Survey time period

April 27 to May 3, 2018

Number of respondents

1,017 internet users

Age group

18-55 years

Method of interview

Computer-assisted web interviews (CAWI)

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Statistics on "E-commerce in Mexico"

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