Quality of service of accommodation agencies online: satisfaction of the French 2013

Published by Statista Research Department, Dec 10, 2013

This statistic illustrates the results of a survey concerning the satisfaction that French people have with the quality of services and information provided on on-line booking websites for hotels or other types of accommodation in 2013. Nearly 80 percent of respondents rated the quality of services and information provided by these sites were rather satisfied or very satisfied.

Level of satisfaction of French with regard to the quality of services and information on online accommodation reservation websites in 2013

Characteristic	Share of respondents
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Release date

December 2013

More information

Region

France

Survey time period

November 4-15, 2013

Number of respondents

2,000 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

The question was formulated by the source as follows: "For each of the following aspects of online accommodation booking websites, would you say that you are / were very satisfied, somewhat satisfied, not very satisfied or not at all? satisfied?
- The quality of services and information provided »

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French

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