Premium
Premium statistics

Industry-specific and extensively researched technical data (partially from exclusive partnerships).

A paid subscription is required for full access.

E-commerce share of retail sales in the Netherlands in 2018 with a forecast for 2023, by product category*
E-commerce penetration in the Netherlands 2018-2023, by product category
How big is the share of online shopping in total retail sales for specific product groups in the Netherlands and is this expected to change come 2023? In 2018, a consumer survey and expert study were combined to gain insights on how the Dutch use online shopping and how they would do this in the next five years. In 2018, for example, approximately 26 percent of all revenue made in telecom sales came from online sales. Both consumers and experts, however, expect this to increase by 2023, even though the experts believe this to increase much more than the consumers. The Netherlands was already considered to be one of Europe’s leading countries when it comes to buying fashion or sports goods online. One of the main take-aways from this ranking is that Dutch consumers expect the largest relative growth to happen within food/near food, household electronics and telecom, whereas industry experts expect the largest growth within consumer electronics and telecom.

How big is online grocery shopping in the Netherlands?

In 2018, roughly 18 percent of Dutch consumers purchased food or groceries at least once through online means. No exact user numbers are available. Different surveys were held to find out whether there was interest in this type of e-commerce. Living close to a supermarket, for example, was mentioned to be the most important reason to not use online grocery shopping. However, the share of supermarket revenue generated through online sales did increase between 2015 and 2018.

Where do the Dutch buy their consumer electronics?

In August 2018, 36 percent of Dutch online shoppers indicated that they would purchase electronics at an online marketplace with 22 percent saying they did not buy this online. An online marketplace is comparable to Amazon, but one should note that the e-commerce giant has but a small presence in the Netherlands. The company focused on Europe’s larger countries and has only partially translated (the books-segment of) its German website to Dutch. It is therefore likely, although not supported by any surveys, that the interest in online electronic sales in the Netherlands is due to a domestic player called Coolblue. This web shop specializes in both consumer and household electronics and is the country’s second-biggest online retailer (behind online marketplace Bol.com), as Coolblue generated a revenue of more than 1.3 billion euros in 2018.
E-commerce share of retail sales in the Netherlands in 2018 with a forecast for 2023, by product category*
2023 (according to consumers)2023 (according to experts)2018
----
----
----
----
----
----
----
----
----
----
----
----
Exclusive Premium statistic

You need a Premium Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Premium Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

November 2018

Region

Netherlands

Survey time period

January, 2018 to June, 2018

Number of respondents

1,095 respondents

Special properties

consumers (n = 1,004) and experts (n = 91)

Supplementary notes

This question was phrased by the source as follows: "What share of your total expenses in these respective product categories do you expect to spend online in 5 years?"

E-commerce penetration in the Netherlands 2018-2023, by product category
How big is the share of online shopping in total retail sales for specific product groups in the Netherlands and is this expected to change come 2023? In 2018, a consumer survey and expert study were combined to gain insights on how the Dutch use online shopping and how they would do this in the next five years. In 2018, for example, approximately 26 percent of all revenue made in telecom sales came from online sales. Both consumers and experts, however, expect this to increase by 2023, even though the experts believe this to increase much more than the consumers. The Netherlands was already considered to be one of Europe’s leading countries when it comes to buying fashion or sports goods online. One of the main take-aways from this ranking is that Dutch consumers expect the largest relative growth to happen within food/near food, household electronics and telecom, whereas industry experts expect the largest growth within consumer electronics and telecom.

How big is online grocery shopping in the Netherlands?

In 2018, roughly 18 percent of Dutch consumers purchased food or groceries at least once through online means. No exact user numbers are available. Different surveys were held to find out whether there was interest in this type of e-commerce. Living close to a supermarket, for example, was mentioned to be the most important reason to not use online grocery shopping. However, the share of supermarket revenue generated through online sales did increase between 2015 and 2018.

Where do the Dutch buy their consumer electronics?

In August 2018, 36 percent of Dutch online shoppers indicated that they would purchase electronics at an online marketplace with 22 percent saying they did not buy this online. An online marketplace is comparable to Amazon, but one should note that the e-commerce giant has but a small presence in the Netherlands. The company focused on Europe’s larger countries and has only partially translated (the books-segment of) its German website to Dutch. It is therefore likely, although not supported by any surveys, that the interest in online electronic sales in the Netherlands is due to a domestic player called Coolblue. This web shop specializes in both consumer and household electronics and is the country’s second-biggest online retailer (behind online marketplace Bol.com), as Coolblue generated a revenue of more than 1.3 billion euros in 2018.
Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Statistics on "E-commerce in the Netherlands"
  • Market overview: a) overall market size
The most important statistics
  • Market overview: b) number of web shops
  • Online shopper demographics
  • Leading e-tailers
  • Selected product groups: a) fashion
  • Selected product groups: b) electronics
  • Selected product groups: c) online grocery shopping
  • Selected product groups: d) food delivery (Takeaway, Deliveroo)
  • Cross-border e-commerce (i.e. Amazon, AliExpress)
  • Online and mobile payment methods
  • Delivery preferences
  • Online sharing platforms: Peerby, Etsy and Airbnb
  • Holiday shopping (Black Friday, Saint Nicholas, Christmas)
Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.