U.S. citizen awareness of digital transport services by local government 2016

This statistic illustrates the awareness of U.S. citizens regarding the access of transportation services provided by their local government agencies via digital channels in 2016. According to the findings, 49 percent of citizens reported to be aware of the ability to obtaining road closure information due to bad weather from their local government agencies through digital channels, while in comparison only 35 percent reported similar awareness outcomes when it came to public transportation delay information.

Which of the following transportation services does your local government provide access to via digital channels and not simply a phone call?

Share of responses
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Sources

Release date

March 2017

Region

United States

Survey time period

December 9 to 13, 2016

Number of respondents

2,057 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Question: Which of the following transportation services does your local government provide access to via digital channels (e.g. via smartphone app, email, website, social network or other modern communication channels) and not simply a phone call? Select all that apply.

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Statistics on "E-government"

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