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Most common problems experienced when filling in an online order shipping or billing address according to online shoppers in the United States as of November 2017
Issues with online order shipping and billing addresses in the U.S. 2017
This statistic displays the most common problems experienced when filling in an online order shipping or billing address according to online shoppers in the United States as of November 2017. According to Loqate, a GBG solution, 16 percent of respondents were unable to find their address from a dropdown list. However, 51 percent of respondents had never experienced any problems entering a shipping or billing address during an online order process.
Most common problems experienced when filling in an online order shipping or billing address according to online shoppers in the United States as of November 2017
Share of respondents
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Sources

Release date

January 2018

Region

United States

Survey time period

November 2017

Number of respondents

1,008 respondents

Age group

18 years and older

Special properties

online shoppers

Supplementary notes

Original question: Have you ever experienced any of the following issues when filling in your shipping/billing address for an online order?
Multiple responses were possible.

Issues with online order shipping and billing addresses in the U.S. 2017
This statistic displays the most common problems experienced when filling in an online order shipping or billing address according to online shoppers in the United States as of November 2017. According to Loqate, a GBG solution, 16 percent of respondents were unable to find their address from a dropdown list. However, 51 percent of respondents had never experienced any problems entering a shipping or billing address during an online order process.
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Statistics on "U.S. online grocery retail"
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