In 2021, the customer satisfaction index of Kyobo Book Centre measured 78 out of 100 points. This made it the most highly evaluated large bookstore in South Korea that year. It was closely followed by YES24 and Interpark.
National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 2021
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The Chosun Ilbo. (January 3, 2022). National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 2021 [Graph]. In Statista. Retrieved April 20, 2024, from https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 2021." Chart. January 3, 2022. Statista. Accessed April 20, 2024. https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/
The Chosun Ilbo. (2022). National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 2021. Statista. Statista Inc.. Accessed: April 20, 2024. https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (Ncsi) of Large Bookstore in South Korea in 2021." Statista, Statista Inc., 3 Jan 2022, https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/
The Chosun Ilbo, National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 2021 Statista, https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/ (last visited April 20, 2024)
National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 2021 [Graph], The Chosun Ilbo, January 3, 2022. [Online]. Available: https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/