Healthcare dissatisfaction among Millennials U.S. 2018

This statistic shows the percentage of U.S. Millennials that were dissatisfied with select aspects of traditional health care as of 2019. According to the data, 21 percent of Millennials were dissatisfied with wait times and the speed of appointments in traditional health care.

Share of U.S. Millennial adults that were dissatisfied with select aspects of traditional health care as of 2019

Characteristic	Percentage of Millennials
Wait time and speed of appointment	21%
Cost of treatment	21%
Transparency about cost to me (e.g., my cost is known beforehand)	18%
Efficient operations (e.g., e-billing)	16%
Convenience of the appointment times	16%
Responsiveness to follow-up questions outside the appointment (via email or phone)	15%
Convenience of the location or channel	13%
Transparency about care (e.g., what tests will be conducted, and why)	13%
Effectiveness of the treatment	12%
Whether or not the doctor prescribes medication I expect or request	10%

Loading statistic...

Download

Source

Show detailed source information?

Already a member?

Source

Use Ask Statista Research Service

Release date

February 2019

More information

Region

United States

Survey time period

November and December 2018

Number of respondents

base: 2,338 consumers

Age group

18 years and older

Special properties

Millennial residents

Method of interview

Online survey

Supplementary notes

Original question: "Thinking about the traditional healthcare services you have used, how satisfied are you with the quality of those services? Results show very dissatisfied and dissatisfied responses."

Citation formats