Customer Satisfaction in the UK in 2014

The state of customer satisfaction in the UK

This report by the Insitute of Customer Service (ICS) shows the latest results of their 6 monthly customer satisfaction survey, giving a clear overview of customer satisfaction levels in the United Kingdom (UK) and insights into the strengths and weaknesses of various sectors. Covering 13 sectors, the report also shows the top performing organisations in the UK according to customer satisfaction, trust and loyalty.

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FURTHER REPORTS

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