Airports 4.0

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Statista dossier about the digital transformation of airports

This dossier presents graphs and tables about the airport digitalization. Focusing on the use of technology at each step of the passenger's journey, it also presents technological trends in the aviation industry.

Table of contents

  • 1. Technology at airports
    • Passenger airlines: technology use by processing steps 2017-2018

    • Global airports: new technologies in the next five years by type 2019

    • ID management implementation at airports worldwide 2021-2022

    • Adoption of Business Intelligence initiatives at airports 2019-2022

    • Use of AI at airports 2022

    • Global airline travelers - interest in inflight AI by country 2019

    • Efficiency and customer experience improvement in airports 2019

  • 2. Booking and check-in
    • Airlines: passenger check-in methods worldwide 2015-2021

    • Use of self-service technologies at airports by processing phase 2018

    • Airline passengers' satisfaction rate by processing steps and type of passenger

    • Airline passengers' use of customer service at processing steps in airports 2019

    • Global airline travelers - self-service vs in person by task 2019

  • 3. Bag drop and collection
    • Average rate of mishandled bags in the airline industry 2011-2018

    • Causes of delayed bags in air travel 2018

    • Mishandled bags - cost to airline industry 2007-2018

    • Airport adoption of self-service options by processing steps 2015-2022

  • 4. Security and dwell time
    • Market size of security screening worldwide 2018-2027

    • Best ways to make airport security more efficient worldwide 2019

    • Global airline travelers - interest in inflight digital immigration control 2019

    • Airport adoption of mobile notification services by type 2017-2021

    • Air passenger preferences for proactive notifications 2019

    • Passenger experience at airports worldwide 2019

    • Incentives to spend money in shops and restaurants at airports 2019

  • 5. Inflight
    • Airline passengers' satisfaction by region 2019

    • Preferences of airline passengers for using onboard WiFi worldwide 2017

    • Global airline travelers - opinion about customizable seat lighting on airplanes 2019

    • Global airline travelers - interest in inflight virtual reality by country 2019

    • Global airline travelers - interest in digital screens interiors on airplanes 2019

    • Global airline travelers - opinion about communal space on airplanes by country 2019

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