Last mile delivery

The Statista dossier
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Statista dossier on last mile delivery

This dossier presents graphs and tables about last mile delivery. It provides a market overview and follows up with the most important characteristics for both customers and retailers in the last mile delivery process.

Table of contents

  • 1. Market overview
    • Parcel traffic worldwide by sector 2015-2018

    • Year-on-year change - parcels and express volume worldwide 2012-2017

    • Share of supply chain costs by type worldwide 2018

    • Shipping costs in cross-border deliveries worldwide 2018

    • Average last-mile delivery cost worldwide 2018

    • Fulfillment preference location when delivering online orders worldwide 2018

  • 2. Customers
    • Package delivery methods used around the world 2018

    • Impact of free shipping on the decision to purchase online in the U.S. 2012- 2017

    • Average delivery speed of cross-border purchases 2018

    • Most in-demand services logistics' customers ask for in last mile delivery 2017

    • Last mile delivery services' Net Promoter Score in selected countries worldwide 2018

    • U.S. consumer shipping companies - customer experience 2017-2019

  • 3. Merchants
    • Challenges for logistics providers in last mile delivery 2019

    • Value added by last-yard logistics services to shippers worldwide 2018

    • Customers demand on last mile services from retailers 2017

    • Main services provided for last mile delivery 2017

    • Main services retailers look for from their last mile delivery providers 2017

    • Improvement of customer services in last mile delivery 2017

    • Retailers' implementation of last mile fulfillment options 2018

    • Future development in last mile delivery 2017

  • 4. Courier providers
    • Most used shipping service providers among online shoppers worldwide 2018

    • Market share of couriers and local delivery services - worldwide 2018

    • Deutsche Post DHL - revenue by region 2018

    • DHL - revenue by segment 2018

    • UPS - revenue 2008-2018

    • Package revenue of UPS by segment 2018

    • Package revenue of FedEx Express 2013-2019

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