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The report presents the 2018 Aspect Consumer Experience Survey, based on the survey of 1,002 consumers from the United States. The study analyzes attitudes regarding customer service and it examines trends regarding the use of virtual assistants and chatbots.
We provide information on industries, companies, consumers, trends, countries, and politics, covering the latest and most important issues in a condensed format.
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)