The share of so-called promoter, or supporter customers of Russian banks has been gradually shrinking over the given period and measured below 37 percent by August 2020. Moreover, as of August 2020, nearly the same share of respondents revealed that not only would they not recommend their bank, but they also considered switching to an alternative financial service provider.
How much are you ready to recommend your main bank to your friends/acquaintances on the scale 0 to 10?
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NAFI Research Centre. (November 26, 2020). How much are you ready to recommend your main bank to your friends/acquaintances on the scale 0 to 10? [Graph]. In Statista. Retrieved May 13, 2024, from https://www.statista.com/statistics/1187489/russians-on-likelihood-to-recommend-their-bank-to-others/
NAFI Research Centre. "How much are you ready to recommend your main bank to your friends/acquaintances on the scale 0 to 10?." Chart. November 26, 2020. Statista. Accessed May 13, 2024. https://www.statista.com/statistics/1187489/russians-on-likelihood-to-recommend-their-bank-to-others/
NAFI Research Centre. (2020). How much are you ready to recommend your main bank to your friends/acquaintances on the scale 0 to 10?. Statista. Statista Inc.. Accessed: May 13, 2024. https://www.statista.com/statistics/1187489/russians-on-likelihood-to-recommend-their-bank-to-others/
NAFI Research Centre. "How Much Are You Ready to Recommend Your Main Bank to Your Friends/Acquaintances on The Scale 0 to 10?." Statista, Statista Inc., 26 Nov 2020, https://www.statista.com/statistics/1187489/russians-on-likelihood-to-recommend-their-bank-to-others/
NAFI Research Centre, How much are you ready to recommend your main bank to your friends/acquaintances on the scale 0 to 10? Statista, https://www.statista.com/statistics/1187489/russians-on-likelihood-to-recommend-their-bank-to-others/ (last visited May 13, 2024)
How much are you ready to recommend your main bank to your friends/acquaintances on the scale 0 to 10? [Graph], NAFI Research Centre, November 26, 2020. [Online]. Available: https://www.statista.com/statistics/1187489/russians-on-likelihood-to-recommend-their-bank-to-others/