Bergur Thormundsson
Research expert covering technology in the Nordics, AI and smart cities
Get in touch with us nowThe functions related to product development, IT and cybersecurity, and marketing, sales and customer service are where most of the generative AI (GenAI) adoption is concentrated in global organizations. The use of the technology is the highest in higher levels of expertise. Over 50 percent and 70 percent of the respondents, with respectively high expertise and very high expertise, report to be using generative AI in a limited or at-scale implementation.
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AI use in professional services
GenAI use at law firms
GenAI potential at law firms
Usage and potential, by country