Expected developments in retail in the United Kingdom (UK)

This statistic displays developments in retail expected by retailers in the United Kigndom (UK) in 2013. Of respondenst, 69 percent expected multi-channel interaction will become the norm.

Thinking ahead the next five years, do you agree/disagree with the following statements? How is your store concept developing...

Share of respondents that agree
Retailers will transform into service providers, moving beyond just selling merchandise78%
Increase of in-store productivity will be a key driver for growth75%
Technology will be the key to allow the in-store purchase to be revolutionised 72%
Multichannel interaction will be the norm69%
Store revenue as a percentage of retailer revenue will continue to decline69%
In-store shopping will become a more enjoyable experience63%
M-retailing will emerge to complement e-commerce56%
The store will remain a majority source of revenue53%
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Release date

May 2013


United Kingdom

Survey time period

January to February 2013

Number of respondents

n = 161

Age group

age of respondents not provided

Special properties

senior managers in retail business

Method of interview

Face-to-face interview

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Statistics on "Multichannel retail in the United Kingdom (UK)"

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