This statistic presents the services affecting customer loyalty to their primary bank in the United States and Canada in 2016. The results of a survey conducted in the same year revealed that 45 percent of the respondents chose locating discounts as a service which would change their loyalty to their primary bank.
What services would change your loyalty to your primary bank?
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Accenture. (June 9, 2016). What services would change your loyalty to your primary bank? [Graph]. In Statista. Retrieved April 26, 2024, from https://www.statista.com/statistics/633258/banking-services-effect-on-customer-loyalty-to-primary-bank/
Accenture. "What services would change your loyalty to your primary bank?." Chart. June 9, 2016. Statista. Accessed April 26, 2024. https://www.statista.com/statistics/633258/banking-services-effect-on-customer-loyalty-to-primary-bank/
Accenture. (2016). What services would change your loyalty to your primary bank?. Statista. Statista Inc.. Accessed: April 26, 2024. https://www.statista.com/statistics/633258/banking-services-effect-on-customer-loyalty-to-primary-bank/
Accenture. "What Services Would Change Your Loyalty to Your Primary Bank?." Statista, Statista Inc., 9 Jun 2016, https://www.statista.com/statistics/633258/banking-services-effect-on-customer-loyalty-to-primary-bank/
Accenture, What services would change your loyalty to your primary bank? Statista, https://www.statista.com/statistics/633258/banking-services-effect-on-customer-loyalty-to-primary-bank/ (last visited April 26, 2024)
What services would change your loyalty to your primary bank? [Graph], Accenture, June 9, 2016. [Online]. Available: https://www.statista.com/statistics/633258/banking-services-effect-on-customer-loyalty-to-primary-bank/