Internet usage in Kazakhstan - statistics & facts

The internet has become an important part of Kazakhstani society. With an increasing penetration rate over the past decade, it has revolutionized the daily lives of millions of people living in the country, changing the way they communicate with one another, conduct business, access information, and pay bills. The number of internet users in Kazakhstan has been growing year-on-year, with an estimated 20.3 million people predicted to be using the web by 2028. The young generation is particularly tech-savvy, as the majority of internet users in Kazakhstan are aged 35 years or less.

Online behavior in Kazakhstan

Some of the most popular internet activities in Kazakhstan include the use of social media, entertainment content, and search engines. Reinforced by the coronavirus (COVID-19) pandemic and lockdown restrictions that followed, the country has seen a particularly high demand for e-commerce, with 17 percent of internet users reporting to have bought goods and services online. As of July 2023, approximately a quarter of the Kazakh population was estimated to be purchasing online. The use of internet banking has also been steadily increasing, with a third of residents predicted to become online bank users by 2028.

The rise of mobile internet in Kazakhstan

As social media and instant messaging platforms become increasingly available via an app, it comes as no surprise that a growing number of Kazakhstanis are switching to mobile internet. The nationwide survey from 2022 revealed that every eight in ten households use a mobile connection to go online. In 2023, the country had an estimated 16 million mobile internet users, a figure that was forecast to grow by another 1.3 million by 2028. Consequently, the revenue of Kazakh companies from providing mobile communications has been steadily increasing too, peaking in 2022 at 616.1 billion Kazakhstani tenge.

From internet censorship to internet shutdowns

Obstacles to access, limits on content type, and violations of user rights have made Kazakhstan score low on the annual Freedom on the Internet (FOTN) ranking in 2023. Since the traffic goes through Kazakhtelecom, a majority state-owned telecommunications provider, surveillance is also centralized. In line with the National Security Law from 2017, authorities have the right to shut down internet access during national unrest. In early January 2022, the internet had been taken down for six days nationwide following mass protests against a surge in gas prices. The internet restrictions placed by the Kazakh government cost 410 billion U.S. dollars in that year, making Kazakhstan rank third by the economic impact of internet shutdowns globally.
This text provides general information. Statista assumes no liability for the information given being complete or correct. Due to varying update cycles, statistics can display more up-to-date data than referenced in the text.
Published by Statista Research Department, Dec 21, 2023

Key insights

Number of internet users in Kazakhstan
17.44m
Median mobile internet connection download speed in Kazakhstan
35.49 Mbps
Internet inclusivity index in Kazakhstan
51 out of 100
Get more insights

Editor’s Picks Current statistics on this topic

Number of internet users in Kazakhstan from 2014 to 2029 (in millions)

Demographics & Use

Internet users in Kazakhstan 2014-2029

Median download speed for internet connection in Kazakhstan as of November 2023, by type (in Mbps)

Reach & Traffic

Median internet connection speed in Kazakhstan 2023, by type

Internet inclusivity index in Kazakhstan in 2022, by category (rank out of 100)

Reach & Traffic

Internet inclusivity index in Kazakhstan 2022, by category

Related topics

Recommended

5

Recommended statistics

Overview

7

Overview

User demographics & reach

5

User demographics & reach

Search & traffic

6

Search & traffic

Fixed broadband internet

8

Fixed broadband internet

Mobile internet

9

Mobile internet

Online activities

9

Online activities

Usage

6

Usage

Further reportsGet the best reports to understand your industry

Internet usage worldwide
Internet usage worldwide
Internet usage in the BRIC countries
Internet usage in the BRIC countries
Mobile internet usage in China
Mobile internet usage in China
Mobile internet usage in MENA
Mobile internet usage in MENA
Mobile internet usage in South Korea
Mobile internet usage in South Korea

Contact

Get in touch with us. We are happy to help.
Statista Locations
Contact Meredith Alda
Meredith Alda
Sales Manager– Contact (United States)
Email
support@statista.com

Mon - Fri, 9am - 6pm (EST)

Contact Yolanda Mega
Yolanda Mega
Operations Manager– Contact (Asia)
Email
asia.support@statista.com

Mon - Fri, 9am - 5pm (SGT)

Contact Kisara Mizuno
Kisara Mizuno
Senior Business Development Manager– Contact (Asia)
Email
asia.support@statista.com

Mon - Fri, 10:00am - 6:00pm (JST)

Contact Lodovica Biagi
Lodovica Biagi
Director of Operations– Contact (Europe)
Email
eu.support@statista.com

Mon - Fri, 9:30am - 5pm (GMT)

Contact Carolina Dulin
Carolina Dulin
Group Director - LATAM– Contact (Latin America)
Email
latam@statista.com

Mon - Fri, 9am - 6pm (EST)

Menu