Customer satisfaction for tire replacement by retailer in U.S. 2022

Published by
Martin Placek,
Dec 8, 2023
In terms of customer satisfaction for tire replacement, Tires Plus was ranked as the top tire retailer in the United States in 2022. Customer satisfaction is scored on several key metrics, including fairness of charges and services quality.

Leading retailers for tire replacement in the United States in 2022, based on customer satisfaction score

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Release date

June 2022

Region

United States

Survey time period

November 2021 to May 2022

Number of respondents

12,554*

Special properties

Vehicle owners

Supplementary notes

Data based on responses from 9,979 vehicle owners who were surveyed online between November 2021 and May 2022.

The source did not specify age of respondents.

Customer satisfaction measures include service initiation, fairness of charges, service quality, service advisor, vehicle pick-up, and service facility.

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