Customer satisfaction with personal safety on buses in the United Kingdom 2013

This statistic shows how bus users and non-users rate on-board personal safety on buses in the United Kingdom (UK), based on responses from a survey carried out in March 2013. With only just over half of bus users and a quarter of non-users giving the service a good rating in terms of personal safety while travelling, this could be seen as an important issue and a possible reason why more people do not travel on buses.

How would you rate the levels of personal safety from crime or threatening behaviour when travelling?

Bus usersBus non-users
Very / fairly good56%26%
Neither good nor poor21%20%
Very / fairly poor18%12%
Don't know5%42%
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Source

Release date

October 2013

Region

United Kingdom

Survey time period

March 2013

Number of respondents

904*

Age group

16 years and older

Method of interview

Face-to-face interviews, telephone interviews

Supplementary notes

** Non-Users (n=428); Users (n=476).

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Statistics on "Public buses in the United Kingdom"

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