This statistic illustrates the online banking customers' satisfaction levels according to a survey conducted in Italy in 2018. The results suggest that the majority of online banking customers were overall happy with their banks' online services: six in ten respondents declared to be satisfied, while 26 percent were very satisfied.
To what extent are you satisfied with your bank's online banking services?
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Unione Nazionale Consumatori. (October 31, 2018). To what extent are you satisfied with your bank's online banking services? [Graph]. In Statista. Retrieved April 26, 2024, from https://www.statista.com/statistics/957807/online-banking-customers-satisfaction-in-italy/
Unione Nazionale Consumatori. "To what extent are you satisfied with your bank's online banking services?." Chart. October 31, 2018. Statista. Accessed April 26, 2024. https://www.statista.com/statistics/957807/online-banking-customers-satisfaction-in-italy/
Unione Nazionale Consumatori. (2018). To what extent are you satisfied with your bank's online banking services?. Statista. Statista Inc.. Accessed: April 26, 2024. https://www.statista.com/statistics/957807/online-banking-customers-satisfaction-in-italy/
Unione Nazionale Consumatori. "To What Extent Are You Satisfied with Your Bank's Online Banking Services?." Statista, Statista Inc., 31 Oct 2018, https://www.statista.com/statistics/957807/online-banking-customers-satisfaction-in-italy/
Unione Nazionale Consumatori, To what extent are you satisfied with your bank's online banking services? Statista, https://www.statista.com/statistics/957807/online-banking-customers-satisfaction-in-italy/ (last visited April 26, 2024)
To what extent are you satisfied with your bank's online banking services? [Graph], Unione Nazionale Consumatori, October 31, 2018. [Online]. Available: https://www.statista.com/statistics/957807/online-banking-customers-satisfaction-in-italy/