Online banking usage in Germany 2019-2023, by quarter
The share of bank account holders who processed banking matters via online banking (PC or laptop) decreased notably in Germany between 2019 and 2023. According to Statista's Consumer Insights, the share of bank account holders who processed banking affairs via PC or laptop dropped from 70 percent in 2019 to 56 percent in the fourth quarter of 2023. Despite the downward trend, online banking remained the primary method to process banking affairs in Germany.