Customer satisfaction with local bus fares in the United Kingdom 2013

This statistic shows how bus users and non-users rate the cost of bus fares in the United Kingdom (UK), based on responses from a survey carried out in March 2013. The high percentage of respondents for both users and non-users who rated the cost of bus fares negatively shows that many people are unsatisfied with how expensive it is to travel by bus.

How would you rate the cost of local bus fares?

Bus usersBus non-users
Very / fairly good20%10%
Neither good nor poor21%10%
Very / fairly poor38%26%
Don't know21%54%
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Source

Release date

October 2013

Region

United Kingdom

Survey time period

March 2013

Number of respondents

904*

Age group

16 years and older

Method of interview

Face-to-face interviews, telephone interviews

Supplementary notes

* Non-Users (n=428); Users (n=476).

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Statistics on "Public transport in the United Kingdom"

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